They forgot to pick me up at the airport. Wheb I finally arrived, I waited 10 mins before someone acknowledged me at the reception. Then they double charged me and then broke my credit card so that it wouldnt work again in any machine. The TVs and wifi are unreliable. There are too many people and they are too busy with other events rather instead of focusing on the hotel guest experience. They tried to solve things with a cheap bottle of wine, but every day there was an issue.