The hotel is very pretty from the interior courtyard. It offers beautiful views when you are out on the sitting area of which there are several. However, the rooms are not very comfortable. Stuffy, no fan and certainly no heat or air-conditioning. You have to open a window which lets in mosquitoes if you are hot. Also, the decor in the room is something straight out of the 1800s but not in a nice way, rather spooky. However, the staff is extremely helpful and pleasant and the location is excellent. Price is very good as it should be for a hotel that is very basic. I’m pretty sure there’s nothing in the city that is any more plush for lack of better words so you might as well stay here.

This hotel is so beautiful! The building is so well taken care of, it is hard to believe it is over 300 years old. Our room was so spacious and comfortable. The staff are extremely friendly and helpful, there was nothing that was too much for them. The breakfast was good, but a bit of variety might be nice.

Hotel de Su Merced is a beautiful hotel throughout! The courtyard and each floor's multiple terraces all have great views. The whole hotel feels like a garden house, and it's well maintained. The room was clean and comfortable. Also the hotel is very well located, convenient walking distances to many attractions, museums and restaurants. The front desk guy Edwin was super friendly and all the restaurants he recommended were delicious with charming ambiances. Will definitely stay here again if I come back to Sucre in the future. And highly recommend it to people who visit Sucre!

The staffs are very courteous and helpful.

The fellow who welcomed us at the front desk was so nice and so helpful. He spoke very good English and we could ask him anything. Our room was wonderful and big and bright and clean. Comfortable beds and we had a fridge as well. Lots of nice seating areas to relax in around the hotel courtyard. The breakfast was very good and the staff was courteous and friendly. Close to lots of restaurants and the main square.

Excellent

Lovely Hotel close to centre of Sucre, perfect for exploring the city centre. Nice comfy beds for a restful nights sleep afterwards. Clean and good breakfast.

What a stunning, well looked after hotel in the historic centre of Sucre. The room was outstanding, beautifully decorated with a lovely bath tub and the most comfortable super huge bed. The rooftop has a fabulous view of town and it’s a great sunset viewing spot. Staff were very helpful and friendly. In terms of improving I would only say breakfast could do with some re-thinking, maybe just freshly cooked eggs to order would just do a trick. Thank you for a fabulous stay.

It was a great experience and the hotel is centrally located and near the plaza. The staff was so helpful.

Great staff and accommodations

Very friendly staff and stunning old style hotel. Great breakfast and a brilliant location

Me gusto todo ,fue una experiencia buena y estoy pensando en regresar en el futuro

Beautiful colonial atmosphere.

Great!, walking distance of everything, clean, staff very friendly, good breakfast, highly recommend.

This 300 year old building was absolutely lovely. There is a great view of the city on the rooftop. Lots of great seating areas on the property. The rooms were very big, we were four and had plenty of space. Would highly recommend staying here.

Central location. Helpful and friendly staff. Hot water in the morning. Great breakfast.

Excellent service. Front desk staff are so kind. Hotel in great condition.

After a long bus ride, arriving at Hotel Su Merced was everything I needed. The staff is super attentive, kind and always looking out for you. We checked out at 11am and left our bags at the hotel until 5pm no questions asked. The hotel did our laundry for a great price and the clothes were ready the same day! I'd definitely stay here again!

The hotel was absolutely perfect!!!!!! The location couldn’t have been better & more suitably located. The place looked amazing! The courtyard, outdoor space & roof Terrance just so calm, serene & pretty. The continental breakfast was ample & housed in a beautiful old banqueting hall & my room was just truly immense! The staff kindly gave me a truly stunning suite in the top floor with a super comfy bed, bath & views across the city to die for!! I really can’t recommend the hotel more highly which was priced very reasonably for what you get and Raoul, the hotel manager just sooo unbelievably friendly & helpful! This hotel IS the perfect and only place I would want to stay at again.

Very nice people at the reception, they speak English, Nice hotel in a quiet zone but not far away from the main square, only two blocks. Nice big room, only what I do not like personaly is the old furniture but some people like it. I always like everything new.