Overall Ratings & Reviews The Chancellor Hotel

Ambience was very good Dining options limited Rooms basic but clean Had problems with hot water

Generally good. Disappointed there was no kettle or microwave in the room, although there was a refrigerator.

Great stay will definitely return

Your pool needs refurbishing and cleaning during the day because of the falling leaves and flowers from trees close to it

The night staf were extremely rude. The door of the room did not lock. The facility was nasty, and needs a lot of repairs. The breakfast area had a lot of bugs. I do not recommend this place at all.

The staff was very friendly. Service was great. I didn't like that it had no microwave and iron in the room. The continental breakfast menu was very limited. Other than that it was a great stay.

The property is in dire need of upgrading to the 21st century, yes it's low budget but little improvement can be made to the rooms pool and bar area. Customer relationship needs attending to also. But if you want a quiet place to be for just a day or two after going to the beach or shopping it's good.

My room was not cleaned and the shower was not properly cleaned when I got there. The receptionist is not a friendly person

Property within walking distance to the Savannah and is situated in the heart of Port of Spain. Most of the ground staff appears to be Venezuelans and can hardly speak english. Every move u make it appears someone is watching you, and where privacy is concerned i didnt like that. Overall the stay was an okay experience.

Loved the location, close to the zoo and the town of port of spain. Rooms were spacious and homey. Didnt like the house keeping service . Overall i would give it a 8 out of 10 rating. Will definately be going back there on my next trip to Trinidad

The receptionist was unsure of my payments.The security was asleep and i had to wait a while before entering property.

The property is excellent location not far from Savannah. Quiet peaceful and excellent security on the property very private. Courtesy staffing .

Very good hospitality Special care when I said I am a vegetarian. Very good for vacationers at a cheap price and quality. However for business people, more outlets are needed to hook up laptop etc. All the outlets are used for regular room amenities. I will recommend this place for others.

The hotel is in a nice area, has a nice ambiance and pool. However, don't include any meals with your booking or purchase drinks at the hotel bar, the food and service is terrible. The hotel rates should be lower, they are within the range of better hotels but cannot deliver the standard of service. My experience with the service and quality of food provided by the chef and bartender was unacceptable.

The pool was great,The breakfast was excellent. The paintings in the rooms were nice,The staff was very friendly and helpful.They always checked to make sure everything was ok

The room was ok but the pool was too close to the dining area whhich made it uncomfortable to take a dip... However the entire stay was ok...

Terrible service, dirty room, refused to make pina colada at bar,

The staff does not know the area - they couldn't give us directions to restaurants within walking distance. The room may have been nice for the area, but really no better than a motel 6. The bathroom was in desperate need of maintenance. The pool was a nice area to relax by, but devoid of other guests and the bar wasn't staffed. The hotel indicated breakfast was included, but there was none served at all.

Depending on the time of day the drive from/to the airport can take between 30 and 90 minutes. Hotel is in a semi-residential area with no particular views and the gates are locked / guarded at night by security. The rooms are basic with minimal furniture, no carpets, no tea making, and the wifi only tends to work around the pool (not in room). Large but unappealing bathroom is hard to cool, breakfast is reasonable and front desk try to be helpful & efficient in terms of transport bookings, local info etc. Entrance to Botanical gardens is a minutes walk away and the zoo is on the far side of the gardens. There's a shop a minute's walk in the opposite direction, but it's advisable to only walk during daylight. Seems expensive considering the Spartan rooms, but they do try to make up for it with good customer service.

Helpful Staff at Front Desk. Chef was accommodating. Everyone was Friendly and Helpful