8.0
Very Good
From 459 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.0

Service and Facilites

8.4

Traveller Reviews La Heliconia

Number of reviews per page
20
40
Top reviews
Sally
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious and comfortable rooms, lovely oil and very friendly helpful staff.
Douglas
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room very clean, staff excellent, outdoor pool very good, breakfast very very good
Peter
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very helpful..Communication good..Pool area well layout with with sun beds and under cover seating area..Did not eat breakfast but it looked good..
Sharleen
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool area great, wifi great. But only hot water in the shower. No housekeeping (asked for clean shower towels after 6 days of 8 day stay.) Not great amenities in kitchen. No wash cloths, dish cloths. Ocean view would be possible if it wasn’t blocked by parking lot. Issues with plumbing that gurgled spontaneously from both sinks. Between this and barking dogs at 6am, no sleeping in on vacation. Thanx to Curt in the kitchen, he went over and above to enhance our stay. Thank you. Spa was fantastic!! Restaurant was also great, but breakfast is very overpriced.
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Fiona
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10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They were able to accommodate my last minute booking. Everything was more than expected. Will definitely be recommending this hotel to anyone looking for a place to stay when travelling to Grenada
Robert John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Poolside was very comfy. Delicious food in the restaurant. Super friendly and helpful staff
Floyd
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room
Floyd
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Lesley
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Near airport.Right on busy highway. Not near ocean. Pool area very nice. Clean. Friendly staff . Good restaurant on site
Bernadette
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room I stayed in was lovely, only stayed there for one night,breakfast was great, all staff were very friendly and helpful, l will definitely stay there again,
Marilyn J.
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The pool view was very nice. La Heliconia is close to the airport, so the view of part of the runway is quite nice, plus the view of the Caribbean Sea was also visible, though far away. Vegetation around the hotel is quite nice as well.
Michelle
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8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

La Heliconia is a home away from home. The owner is professional and accommodating and staff are friendly and courteous
Shenika
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Shallwan
icon-Family
Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Upon entering the room we were greeted with an awful awful smell in the bedroom/bathroom area. Was told the sewage was cleaned earlier in the day and being the hotel was booked no other available rooms to accommodate our party. The lady who I assume was the manager apologized. Went back to the room and saw a few roaches. I then went back to the front desk and told the lady that they are roaches as well. I was then told we will be moved to another room poolside for the night due to arriving guess the next day. The lady assured us that the smell wil be gone and the room will be clean. The next day we were told our room is cleaned and ready to move back in. When we got there the smell was gone. The next 3 days we kept seeing small and medium roaches different parts of the rooms to which we killed each time with the insecticide spray that we purchased on the second day. We were located on the ground floor surrounded by trees. At nights, no lights or censor lights in that area for us to see properly especially when returning to our room. We had a bushy view at the side of the bedroom windows. From my observations and returning hours later each day, it seems the room wasn’t cleaned properly. The beds were made up but the floors were not swept properly nor mopped. Ordered breakfast and food arrived cold. I politely asked the waiter/chef ( who does both) if my food can be heated up? My overal stay was a disappointment, especially when I saw 8 stars and good reviews.
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DIANE
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff. Clean room & good shower pressure. Convenient for the airport. Food fresh and tasty.
Peter
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I did not receive the superior room with an ocean view that I booked and paid for. When I arrived, they said there were no other rooms left. The room that I had was noisy (seemed next to the kitchen), lacked dish soap, and the soap and shampoo in the shower were not labeled so I did not know which is which. Since I’ve been coming to this hotel 15 years, I was disappointed.
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Floyd
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Yes. The service was great as usual.
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our room was clean and very comfortable for our stay.
Sara
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lady at the front was very nice, the room was horrible, it was never clean the shower omg!! And there where cockroaches ewww. They didn’t had laundry like they said they did. And couldn’t find anyone to talk to after 5. It was nothing like it was on line.
Ana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room friendly staff
Number of reviews per page
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