Overall Ratings & Reviews Sheraton Batumi Hotel

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Best hotel in Batumi ! Staff are helpful, from check in to check out. Spa facility is amazing (indoor pool, jacuzzi, sauna, Turkish bath until 11pm) also the spa treatments and friendly staff. Outdoor pool has great atmosphere The beach (has stones and not sand, bring proper water shoes) is beautiful with sunbeds (10 lari each) The restaurant at the pool is good also the one on 20th floor has great views and food you should start there. There are many restaurants around the hotel (much cheaper than the one in the hotel), the boardwalk is 2 minutes away from the hotel and it is beautiful can also rent a scooter/ bicycle/ large bicycle of 4 people etc.. can ride around to either directions- the mall (go left)/ ali&nino moving statue/ Ferris wheel (go right). Taxi from airport to the hotel 10-15 lari, only cash (if you order from the hotel it cost around 40). Will definitely return to this specific and great hotel.

Beautiful property and an amazing location! I highly recommend!

It was amaing.We enjoy very much. We took a superior room that was very big and comfortable.

Unfortunately the hot water could not reach the 19th floor where I was allocated. Was notified of a refurbishment being undertaken after I accepted a booking which meant lower floors were unavailable.

Amazing staff very nice property

The hotel was not in the quality that we expected. Lots of things were old broken or looked run down.

Don’t deserve 5 star.. bad experience from the first minute I entered till the end.. I don’t recommend this hotel to anyone

Shalomrav, my wife and I are staying at your hotel from June 4th to June 9th. We arrived at the hotel and were given a very shabby corner room in the ceiling, there was a hole in the bathroom, and moisture from my time with an employee, which required us to contact you with room number 1212. Then we were given another room, 414, which in our opinion is disrespectful to Sartu Hotel, the phone in the room did not work on the first day, there was no room service , and there was no mini bar and no refrigerator, the curtains were torn, we went to the reception again and we were indeed sent a refrigerator that was dirty from the inside, without the contents of the mini bar, but the phone had not been repaired until this moment so that in every way we had to go down and of course we could not order new services, whenever it was necessary To contact you, we had to go up and down and wait in line for reception, it was simply not convenient. We are regular guests of the hotel and have stayed on several occasions and this is our favorite hotel in Batumi, despite the high price we always knew we would get value for money, unfortunately this time we were very disappointed and in my opinion we did not get value for the money paid, Sheraton hotels are known for their level of service and quality, so the disappointment is very big. Just to clarify Despite our requests, no action was taken and the feeling was that there was disrespect on your part.

Great location beautiful building. Everything that i expected from that type of hotel

Excellent

It was not clean there was a geek in the room and the lavabo didn't works .i think its enough for a suit a5 1500$

The suite looks nothing like the pictures, the furniture is overused. The bathroom is very small, the bath top is super dirty with sticky material on the floor ( house keeeping tried to clean it, they couldn’t) You have to call each day for complementaries of the toilet, I had to buy my tooth brush and paste. Their English is very poor, they took my bed cover and they didn’t return it, I called the reception many times each time they get me something wrong a blanket, bed sheets. The supervisor of house keeping had to come herself with a mad face to see what do we want. Staff not all friendly. No coffee maker Literally my wort experience ever :)

AC system was not working at all , it was very hot … I contacted front desk many time they promised me to come and check with no show .. finally I found that the Hotel AC system is broken and they trying to fix. also bathroom maintains not so good licking water inside the room after shower general furniture is so so condition , do not expect fine 5 star hotel location was really good and the restaurant sky bar is amazing .

It was very comfortable when you consider the hotels in same area. Sheraton batumi is one of the best hen it comes to food and dining at skybar

The hotel lost my reservation by the time I arrived to check in, but they worked to fix the problem and moved me to a room with a lovely view.

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Cleanliness ,service, the place, the hotel is very good

Great hotel,amazing staff,very good location. I would book it and stay there egain