Overall Ratings & Reviews Retaj Moroni Hotel

The staff was superb. Nora, at the front desk, is bilingual and was simply outstanding. She was so helpful and friendly with solving any problem. Omar, the tour guide was one of the best that I have had in any country. Very knowledgeable the such a nice person. Nordati at the front desk is excellent too. Ayarti at the breakfast area is very nice too. The food in the restaurant for breakfast and dinner was superb. The people working in the restaurant are very good too. The guy that closes the gym on Wednesday night is very helpful. There is a great view of the ocean and sunset from the property. There are many nice areas where you can sit outside and relax. The guys who do the landscaping and yard are very good, the property looks perfect. There is an artist who sells her beautiful paintings in the lobby. The staff at this hotel are excellent

This hotel was a fortress at the end of the road. Safe. But not really connected to the city. Is that even possible in Moroni? If you’re intent on going to Comoros, this is definitely a good place to stay.

We arived after 3pm and waited for room 1 hour

The WiFi was very spotty, the tiles around the pool were in rough shape, unstable in some areas. We had to change rooms because the AC in the first room was not getting cool enough. Getting out of the tub is dangerous, requires one to be very careful because the tub is slippery and the floor is lower than the tub floor… the towel rack saved my wife and I.

Hotel has seen some better days, but it's ok. Some stains in the room, staff gets the job done but not overly friendly. Wifi is ok most times. The area out back is really pretty. Overall, it's not bad, but it's seen some better days and could with a little touch-up.

The hotel is one of the best in town and the grounds are very nice. But the swimmingpool was all green with algae and even though they cleaned it out, the algae came back after one day, so we could only use it for two swims. Something is not working with the pool, and the hotel should get it fixed a.s.a.p. The staff was very friendly but the rooms need renovating, especially the bathrooms. The hotel does not serve alcohol, but it is possible to by food and alcohol at the small grillbar halfway up the mainstreet from Retaj Moroni, where the owner speeks English.

The convenience of the property for meetings - and its proximity to the sea made the stay 'ok'. There is a pool, but it wasn't clear whether women could bathe there in a swimming costume. The gym looks well equipped but hotel guests only get one free pass per stay (not convenient for a 5 day visit!). The food, whilst tasty, is a constant $15 buffet for breakfast, lunch and dinner. The WIFI works well in the reception and dining room, but as your room gets further from these areas, so the wifi signal diminishes. I first stayed in Room 109 - very bad internet; but on my return was in Room 103 and the internet worked fine! There was always hot water in the shower and the bed linen is crisp and clean!

Bathrooms very shabby, but at least the hot water and air-conditioning worked. Desk staff were friendly and helpful, but the office 'lost' my booking and were not helpful in sorting out the problem.

Its nice hotel in Moroni but rooms need renovation. House keeping do not really pay attention in cleaning. I noticed that they only fix bed but cleaning bathroom and bathtub they don't. Walls on the bathtub area are dirty and looks like never been cleaned. Buffet is good. Swimming pool needs to be cleaned really good as it did not look like it was for a long time. Females that work there need to adhere to modern standard and stop wearing million outfits while working there, it is hot and with long traditional dresses it does not suit them to clean properly and work better. They need to separate their religion from international work standard and have proper hotel dress code.

Hotel is very near some restaurants, less than 200 m away. Only the nearest restaurant sells alcoholic drinks and you can mix with the friendly locals. There is a large garden facing the ocean within the hotel compound suitable for morning and evening stroll, with sunset view.

This hotel may be best one in Moroni. The only negative thing I can say is that the food at breakfast, lunch and dinner was uninspiring - very few choices.

probably the only option in the area, and is fine. room and bathroom were clean but fixtures old (will not soak in bathtub). food is not fine. note this hotel does not serve alcohol. Comoros imports most things, so amenities, beverage and food choices limited. make sure you bring cash and Euros. USD exchange in hotel is not advisable (really low rate).

Staff not very helpful in terms of customer care and answering inquiries

room was good, no staff to help with luggage. Food was reasonable.

There are few options in Moroni, and this was hotel was more than acceptable. The main problem that I had was that the air conditioner did not work well, there were too many mosquitoes in the room (no bed net was provided, only mosquito repellent), and the WiFi was very poor.

staff are always angry. if you ask for some thing; you have to wait days to get it. and may be you will not get it. bad staff service. bad room service. they just re arrange the towels without changing it daily.

First thing to remember is that this is Moroni, so don't expect a palace! Given that it is Moroni, this hotel meets your needs. Yes it's basic and yes the local area isn't great (but it is Moroni so no where is great) but the staff are friendly and they meet your needs. If you are coming to Moroni this is one of the two best places.

It was ok, but the staffs were very courteous and attentive. Nice rooms and nice view of the sea!

This hotel should be condemned because of the mold and mildew. My room had black mold and mildew on the ceilings, and walls. The bathroom had it on the floor, walls and ceiling. I was sick the whole time I was there. This hotel was the worst place I have ever stayed in. I have been to194 countries and this is the WORST!!!

Excellent qualité.rapport service client je conseille à tous les touristes de venir passé un séjour dans cette hôtel. Merci beaucoup pour votre accueil chaleureux à bientôt