It was my second time staying at Five to Five hotel and their service is always on high level, nice staffs and very helpful, free airport pick up and drop off 27/4 on , nice food and clean environment I really recommend anyone who is visiting Kigali Rwanda to stay here

This is a very convenient hotel for arrival or departure from Kigali. Staff was super helpful in many ways

Basically what you see is what you get. The rooms were clean, the amenities were upto standard and the staff were very friendly. I had a great time.

Great hotel, friendly staff

We stayed at this property twice during our recent trip. We very much enjoyed it. It is conveniently located, good priced, the staff is very amicable. Only slight disappointment was perhaps the breakfast choices. They could do better. But I would highly recommend.

Clean, quiet, lots of friendly staff, 24 hour restaurant, shuttle to airport Restaurant has mostly terrace seating (covered) with a great view of the lower city as well as the hills beyond

Staff was very kind. I was just here for one night but it was comfortable. They allowed me a late check-out. Very convenient for the airport.

Very helpful staff who accommodated me after getting ill.

With the exception of a very firm bed, which is standard for East Africa, and inconsistency in shower water temperature, Five to Five was great.

Superb service, clean room and facilities, great breakfast, and an amazing view. Highly recommend!

Staff just needs to do better with telling us to turn on the refrigerator behind it or turning on the hot water outside the room as we had none. The toilet has a huge leak and they just said “ laundry was closed” so no extra towels.

The staff was super friendly and the food was delicious.

The staff are amazing! Everyone goes the extra .mile and thet exceed expectations every time. Our company uses this hotel often and will continue to do so. Value for money and good located.

Amazing hotel. Staff go above and beyond to meet your needs and are super friendly and courteous. I will return to Five to Five hotel.

I booked the room with a kitchen but was not given one.

very small room for 100usd a day hotel. getting in to bathroom is a chore. breakfast mediocre. more of a over night stay hotel for people coming late night and moving next day

Excellent in every way. I've stayed there three times and will again.

Excellent staff, clean and nice room. Ride to/from airport. I recommend this hotel to everyone.

This hotel was rated as a 4 star hotel. Our room was a city view with three beds. The space was quite small and cramped. It was not a luxury hotel. The rooms on the mountain side will have had nice views. I got a good discount with booking on hotels.com. I would stay here again with this discount only, not full price. The restaurant was fine.

Shower and bathroom need updates