Hôtel Métropole Monte Carlo – Spa Guerlain

Explore Hôtel Métropole Monte Carlo – Spa Guerlain
9.2
Exceptional
From 477 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Traveller Reviews Hôtel Métropole Monte Carlo – Spa Guerlain

Number of reviews per page
20
40
Top reviews
Rebeka
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Overall Rating: 10/10 – Highly Recommended! I absolutely loved my stay and would recommend it wholeheartedly. The overall experience was excellent, and I would definitely choose to stay here again on my next visit. The only aspect that was disappointing was the transportation consultation service. On my last day, I approached the concierge desk to inquire about booking a reliable taxi to the Nice airport for an early morning departure. The staff member advised that booking an external taxi might be unreliable and that there was a high possibility the driver might not show up. She then offered the hostel's in-house car service for a fixed price of 250 euros for the trip. This price felt very high. We decided to go to a local taxi stand, spoke with a driver, and downloaded a local taxi app. Using the app for the same early morning trip, the actual cost was only 110 euros. I felt that the information provided by the staff member regarding the reliability of outside taxis was misleading in an effort to sell their significantly more expensive internal car service. While this was a frustrating incident, it was the only negative point in an otherwise perfect stay. Thank you for a wonderful visit!
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Akbar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were wonderful at every level. Bravo
Julie-Ann
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff were amazing throughout our whole stay, will definitely be coming back here. Thank you for making it a truly incredible holiday.
CHENG CHIEH
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel itself feels a bit dated and needs renovation. Our city view junior suite basically stares out into the balcony of apartment buildings across the street. Our room felt quite old but clean.
Omar
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great location! Walking distance to the casino, stores, and restaurants.
Liubov
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

one of my favorite hotels in whole world! so cozy as home
Torre
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

My wife and I really enjoyed our stay. The hotel is a perfect location. The staff was friendly and beyond welcoming with great care in the details of everything. Beautiful property inside and out.
Sergio
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Love the place
Veronica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location, nice decor, comfortable bed/room.
Anastasia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Everything was great the stuff that you amazing!!!!!!
Keith Dennis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Impeccable service. Great pool. Old world luxury.
rosemary
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The hotel metroplole is one of the most stylish hotels I have every been. The detail was incredibly authentic. Breakfast was good. I especially want to thank the head daytime concierge. He was immensely helpful. He went out of his way to make sure I knew where I was going. thank you again.
Sidney
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great
cristina
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The room is quite small for the price. We ordered from the menu eggs benedict and tea for two and paid 100 euros for that. Definetely overpriced. Since we were a group, check in took around 45 minutes because front desk staff want to give the information about breakfast hours and location of pool etc just once so we waited seated. Hotel is very pretty but overpriced. Thank you
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Khalil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Everyone is so nice , we had a wonderfull experience. Rooms arre in need of a refreshment, at least the one I stayed in. Other wise perfect
Sushruti
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Beautiful property . Walkable to the casino and high end shopping . Staff goes out of their way to treat you well and answer questions.
Gad
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

We checked in the manager wasn’t friendly made us wait over 4 hours. Than gave us a room all the way in the back extremely old room. Ripped wall papers writing on the wall the air conditioner did not work we complained daily to the front desk they kept on saying they do not have more rolls available they represent themselves as a 5 star hotel maybe because the location the room was not even 1 star even for free not worth it. And we paid good amount for 3. Nights. Worse experience ever. I suggest you strongly Do Not Do Not stay in this Hotel
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Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great property, staff is very attentive specially concierge, everything is in great conditions and the hotel has a great location
Alain
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Great service Amazing hitel
Felicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

This hotel is beautiful and the staff it’s amazing they make you feel royal
Number of reviews per page
20
40