Hotel Gran Quitumbe

Explore Hotel Gran Quitumbe
6.6
Pleasant
From 36 reviews
Cleanliness

7.8

Room Comfort

6.2

Location

7.2

Service and Facilites

7.0

Traveller Reviews Hotel Gran Quitumbe

Number of reviews per page
20
40
Top reviews
Pablo
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I spent a week in this place, oevrall it was a good experience, the members of staff were friendly and happy to help.
Consuelo
icon-Family
Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excelent
Betty-Lynne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Did not like the stairs. The room was very cute though
Devin
icon-Leisure
Leisure
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Easy to find coming or going to the Quitumbe bus terminal. Nice staff and simple amenities.
Luis
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Everything was ok just one recommendation to change the pillows, it’s to hard but I can recommend to my friends
Diane
6.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

The hotel is very quaint. Rooms are very small, but clean. Very little hot water. We arrived very late (1 am) but there was staff available to carry our luggage up 3 flights of stairs (no elevator). Although staff spoke no English, we were finally able to communicate our needs. They were very kind and patient with us. The only reason we stayed here was because we had a very early bus to catch.
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Verified traveler
10.0
/10
Reviewed 472 week(s) ago

Hotels.com verified review

Good ; very clean de room and others areas
kevin
2.0
/10
Reviewed 473 week(s) ago

Expedia Group verified review

Hotel staff didn't accept Expedia reservation which was shown through Mobile App and Email. Instead the receptionist was rude and demanded paper reservation. She made use of the untimely hour we checked in to charge us 150% of the base rate we booked through Expedia . Horrible hotel but stayed just because it is close to Quitumbe Terminal. Avoid if you can arrange other options.
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Verified traveler
6.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

This was a last minute booking and though the staff were friendly and helpful the room was tiny and had windows opening on the communal staircase - you could hear every noise.
Peter
2.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

There was no hot water and we were told to keep it on for 5 minutes and it would get there. We waited 20 minutes and never had any, so we decided to wait until we were at the next hotel since we got in late. We asked for a wake up knock since we had a flight and they knocked 22 minutes after they were supposed to. Thank goodness my cel phone woke me up.I would never stay there again.
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george
10.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

Very nice hotel near the Quitumbe bus terminal. This is the reason I stay here to catch an early morning bus south. Staff very helpful. I requested an airport pick-up. They were there waiting for me. Nice vehicle. Have stayed here three other times and will no doubt be there again. One item of concern: I am sure I had left something of value in my room upon leaving. They said they did not find it. I will leave it at that.
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Rudolph
10.0
/10
Reviewed 566 week(s) ago

Expedia Group verified review

The property is located in a strategic location near the bus station in Quito, which allowed me to meet many attractions like the Cotopaxi Volcano, Otavalo, Quito and then take my bus right there to go to the city Banos. The staff is very attentive, I was given many indications maps sightseeing, visiting places efficiently and get the most out of my time, room was very clean and spotless bathroom, would recommend to a friend.
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Verified traveler
4.0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

We chose this hotel for the proximity to the bus station (we arrived late at night and left early the next morning for Banos). The hotel wasn't dirty, but it was dingy, dark, and unwelcoming. I'm glad we only stayed there for one evening.
honest john
2.0
/10
Reviewed 621 week(s) ago

Expedia Group verified review

This was absolutely the worst hotel experience ever. I have traveled all over the world and can honestly say this was a giant mistake. The staff charged us for things without authorization, thier shuttle service was $ 70 and then would not provide a ride back to the airport. The room stunk of urine and there was evidence of rodents on the property. Dogs howled and barked all night and the traffic noise was incessant. The manager or owner had a bed right behind the check in counter, right there in the lobby! They refused any reasonable request. The bell boy actually told the cab driver to try and over charge us. This was told to us by the cabbie who also told us the place has a terrible reputation locally as well. Stay away from this rip off joint. Do yourself a huge favor.
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Dorothy MacMillan
10.0
/10
Reviewed 624 week(s) ago

Hotels.com verified review

We stayed one night as it's close to bus station and we wanted an early start. Staff very friendly but room tiny and so was the bed......however for one night and for the money it was good value. It was very clean. Only one place to eat you could walk to but excellent and cheap food.
Verified traveler
8.0
/10
Reviewed 626 week(s) ago

Hotels.com verified review

Our hotel room was quite nice and clean but really cramped! The bed was also a bit too small for two people and not very comfortable. The tap was only cold water; however, the shower was excellent. The staff were really friendly and nice, but didn't speak any English (except for 1guy). The neighborhood isn't the nicest, but the hotel is very conveniently close to a bus station.
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Scott
4.0
/10
Reviewed 642 week(s) ago

Expedia Group verified review

Google Maps was wrong when we booked this. It showed this hotel right in the middle of the Old Town (Centro Historico). We booked from the U.S., and were very surprised when we arrived. It was a long way from anything that a first time visitor to Quito would want to see, to my eyes. The staff, though limited English, was very nice. At least one of the staff (owner?) already seemed to be aware of Google's error when I showed him the map, which was disappointing. The hotel was nice enough, I guess, though the halls and room were very dark. We checked out virtually immediately, and did not stay the night. I do not know, as yet, whether they charged us for the room. We had initially booked two nights through Expedia, and when we discovered the location, we changed to just one night. We only did this because we were waiting on lost luggage from LAN (another story). An hour or two later, we decided to leave anyway, told LAN of the change, and booked at the Hotel Patio Andaluz (nice) right in the historical center.
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Verified traveler
6.0
/10
Reviewed 669 week(s) ago

Hotels.com verified review

Great location if you need to catch the express bus to other places in Ecuador. Located in the southern part of the city and long ride from airport. Arrived in Quito late at night but easy taxi ride to the hotel and flawless check in. Restaurant was closed due to owner hurt in an accident but enough restaurants were close by to choose from.
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Verified traveler
6.0
/10
Reviewed 685 week(s) ago

Expedia Group verified review

This hotel is in the far south of Quito and so is not easy to get to from the airport. As people know, most flights tend to arrive late in Quito, so it is a long drive by taxi to the south of Quito. However.. This place is very handy for the Quitumbe bus station. So if you are already in Ecuador , then this hotel is just 150 metres away and is also adjacent to the trolley system that is easy to follow. So all parts of Quito are within easy reach during the day, via El Recto, where you can change to other routes. This hotel is very quiet and in a safe area, but there are no shops around for food etc. The bus station is the only alternative and the food there is patchy as well as the ambience, despite it being new and clean. I would stay there again , if I came in by bus as it is so convenient despite the 20 dollar price.
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George
10.0
/10
Reviewed 706 week(s) ago

Expedia Group verified review

The hotel was very clean. The staff was very friendly and helpful. The single person room I was in was quite small, but sufficient. The room was very quiet even with the traffic outside. Very clean. I only spent one night here. Will definitely be back. The hotel is across the street from the Quitumbe bus station. One could walk it, but for $1.00 I took a cab. The only negative item is they could have turned the water temperature up more. The shower was not warm.
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