Nice staff

Good hotel. The room was a bit smelly. Not sure if toilet or what. Even tried to ventilate but the rest great . You may want to check the room hotel mgmt! 418

We ate dinner in their Sky7 Terrace & Lounge Bar. Very good food, and views of the city. The bed was comfortable, and they had all the amenities.

Clean rooms, good breakfast. Walking distance to old town

I had an amazing experience staying at Mercure Old Tbilisi Hotel. The property is modern yet beautifully preserves the charm and character of Old Tbilisi. My room was comfortable, stylish, and spotless, and the entire atmosphere of the hotel felt welcoming and authentic. The service was truly remarkable. The front desk team was exceptionally polite, attentive, and professional. They explained everything in detail, helped with my room upgrade, and made me feel genuinely cared for throughout my stay. The breakfast was also excellent — delicious food, great variety, and wonderful presentation. Due to an unexpected family emergency, I had to leave earlier than planned. The hotel handled the situation with compassion and professionalism, and I received my refund without any issues or complications. I am very grateful for their understanding and support. I highly recommend Mercure Old Tbilisi Hotel to anyone visiting the city. Outstanding service, great location, and a team that truly goes above and beyond. I will definitely return on my next trip to Tbilisi.

On the hole a good property I really enjoyed the roof top bar ,great food ,great service and very pleasant

Staff very polite and helpful, within five minutes walking distance to bars resteraunts and nightclubs, room very clean and modern

Very comfortable bed, good air-conditioning. Friendly staff. One of my favorite hotels in Tblisi

loved the roof terrace restaurant and the fabulous steakhouse on the ground floor.

Loved this property! Very friendly, helpful staff. Close proximity to Old Town. Clean, comfortable rooms with free drinks from mini bar. Bed was very soft. Loved the on-site steak house dining option and rooftop bar. 10/10. Very safe neighborhood for solo traveler.

Excellent!!!

Clean rooms, friendly staffs

We enjoyed lour stay at the hotel. The location is superb, the staff very friendly, the room nice and clean. We loved the breakfast, very varied. Highly recommended.

good

The staff are so polite and hospitable, we were well welcomed and enjoyed our stay. The food is very good and diverse, the room is neat and clean. We consider staying at the Mercure hotel for the next trip to Tibilisi.

Nice place

Staff very friendly and helpful, great location, excellent stay.

The staff at this hotel are exceptionally helpful and professional. My first stay was in Tbilisi, and I encountered an issue with the cab driver who brought me from the airport. While it wasn’t their responsibility, the hotel team stepped in and resolved the situation for me. As someone who travels frequently, I can confidently say I’ve rarely experienced service as attentive and caring as theirs.Thank you so much

This hotel superseded my expectations. Great customer service, everyone was attentive, kind and so helpful, from the housekeeping staff to the reception. The restaurant was amazing and service impecable as well. Many thanks to Luka, Luka, Katy’s, and Lana from reception and restaurant. You surely made an impression and I would definitely stay here again. Also, Asado is a great restaurant and the food, just wow!

Good hotel , they do not have people carry the bags , u have to carry ur bags ur self I will not stay in this hotel again