There was NO HEAT in the room, we spent the first night freezing cold. -11 C outside! And all the stuff had done - gave us a tiny portable heater! Unacceptably. Unbelievable. So we left and now I’m fighting to get my money back.

Staff was nice

I had a lot of trouble finding this hotel entrance. GPS took my driver to the wrong place. It has a street address but is not faced onto the street. Look for the Dors Craft Beer Restaurant. There is an alley next to it with a small hotel sign. Enter the alley and that is where the entrance is. There is a gate across the alley that is open daytime and early evening, but later it is closed, so if you will be arriving late, check with the hotel. It was a 10 minute walk to Republic Square. The staff were all nice and helpful. Decent breakfast on the 15th floor from 8-11; wish it started by 7:30 as 3 days I had day tours and had to be at the starting point by 8:30, so no time to eat. There are several small stores nearby so you can pickup some yogurt and fruit to put in your fridge for the morning, also my room had a hot water pot to make tea or instant coffee. Friday and Saturday night there was music above me, but it stopped before midnight, but since I had to get up Saturday at 2 a.m. I didn't have the quiet I needed to grab a good nap. The room was well equipped and I appreciated that I could open the window or balcony door for some fresh air, especially as the hallway was VERY heavily scented. If you are sensitive to that, beware. One elevator for access. This hotel has less expensive rooms on the 2nd floor, and more rooms on the 14th floor, so be sure what you are reserving. I could see Mt. Ararat from my balcony (when it was not clouded over).

Everything was fine

Great hotel

Nice hotel in the center of Yerevan. Should be rated 4* instead of current 3* Cons - constant rain of AC condensate around the hotel; scanty breakfast. Lavash is the only bread offered. Only one set of pepper/salt for all guests. Wonder how much they saved by not providing salt on each table in dining area.

The room was freezing, especially at night. Given that our stay was in early December, heating is a pretty serious issue.

Friendly staff, the location is fantastic, the room was big. The terrace was great to have the morning coffee. The hot food had limited options - basically a different type of omelette.

Super friendly staff. Nice views over the city. You see Ararat mountain from your balcony. Located in in the center, walking distance to everywhere.

Location is pretty good, as good as the popular chains. It could be hard to find but they have a few signs. The thing to remember is it really is only the 14th floor of a building. Nice terrace. Good internet. Breakfast was okay, nothing special.

Everything was good except for the breakfast I found a yellow long woman hair on the scrambeld egg with spinach!

-The breakfast was served on the 15 th floor roof level from where Mt. Ararat was in full view. -Location was excellent, close to Republican Square and Northern Ave.

great location! Terrace was fantastic, and the staff was so friendly. Thank you for a memorable vacation in Armenia!

They refuse to give room as no booking information with the reception. Very bad experience

it was so clean and up to bar, very friendly staff and i would definitely book there again

Other travelers should close the eyes and choose this hotel instantly because you never know what can happen and when you do need the hotelier's help . Hotel has good view to mount Arrarat nice clean rooms and very good amenities . All the people there were extremely kind and helpful .Starting with breakfast which is realy very traditional and tasty ; if you start earlier they prepare a breakfast box . I" ve been the unlucky traveler who had a dramatic accident and never turned back to the hotel only after 2 (from 5) nights of stay .The employers in the hotel put all my belongings together and delivered them in the hospital . They even didn't charged the unused nights .Forgot to mention how much did they involved in recovering my lost baggage in the airport.That's very rare ! Big applause and many, many thanks you to all there . If back in Yerevan I'll book it definitely again .

Lovely,central, very modern hotel with fabulous view from 15th floor breakfast area. Excellent breakfast. Very helpful staff. Secure parking

Rooms on the 14th floor, some with private balconies, others with access to the huge terrace. Breakfast on the 15th floor offers a good variety, with the possibility to order omelettes from the kitchen. A bit chilly though during winter, but gorgeous view in summer. Staff at the reception as well as house keeping staff always friendly and helpful! Even got a meal box in the evening, as I had to check out early morning and hence missed the breakfast.

Room itself was very clean and had a small balcony with a great view over the city and Mt Ararat. The terrace where you have breakfast is also really nice and again has those great views. The accommodation itself, as with many other addresses in Yerevan, is quite difficult to find as the entrance is on a different street to the address but the map does a decent job of marking the location. Staff were really helpful and friendly. The only downside during our visit was the smell emanating from the drain in the shower. It was extremely prominent on the morning of our stay and really was quite disgusting. However as we only stayed one night there was little that could be done by the staff before we checked out.

It was an amazing experience staying in Hotel Fourteen Floor! Pretty close and accessible to all locations such as, Republic Square, Opera, Abovyan Street and Northern Avenue. Great staff and caring. Reservation, Follow up and coordination with Sona Kakoyan and Anna were amazing. Friendly and very welcoming front desk people including Nelly, Hasmik, Yana and night shift gentlemen. House keeping/cooks with great quality of service. You feel at home! Definitely, will book again on my next trip.