7.6
Pleasant
From 20 reviews
Cleanliness

8.0

Room Comfort

7.0

Service and Facilites

7.8

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Traveller Reviews The Luke Hotel Cravers Thika

Number of reviews per page
20
40
Top reviews
STANLEY
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I stayed at the Luke Hotel and Cravers, the entire month of December. I enjoyed the Holidays so much; I was sad to leave and return to the U.S. Christmas was special. with decorations, lights, trees everywhere and American Holiday music playing. Christmas Day: I was greeted with a gift from the staff, the pool, sitting area and Cravers was filled to capacity with children playing and of course Santa Claus was there with candy for us kids. The long established, Kikuyu culture, and charming and hospitable customs, welcomes the World.
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STANLEY
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I have stayed here many times over the last 6 years, from America, and always enjoy coming to Kenya 🇰🇪. Craver’s Restaurant and buffet breakfast with the room, are equal or better than the U.S.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Super amazing place with great services and cleanness of the highest quality.
Davis
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

The Hotel is Nice and stay is Comfortable, but Amenities and Services are Below Average, there was No even a Guest Dental Kits even the small one which is very economical and given to the guests .There was No Shower Caps, No Enough Bar Soap, only a Single small one, Drinking water is issued only Once, Room Service is too Costly considering there is no Complementary services given to the Guests .Except I got Check out late for 2hours which of course in many 3 star Hotels it's Normal....
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Sammy
6.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

I booked this hotel through Expedia for a young college graduate. He informs me the room was very nice. However, I booked through Expedia for too many nights. I requested a refund timely per the email instructions. The phone # on email did not work, nor did the response email. I had my Kenyan lawyer colleagues contact the hotel directly from Nairobi. No response. They took my money, refused to honor the Expedia agreement, and sent an email asking for more money to "top up" because when I booked, their website was updating prices. I feel very mistreated and I think others should be warned.
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Verified traveler
icon-Business
Business
10.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

The gym and the pool and the Restarant are good advaantages
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Their continuous cleaning of the rooms and corridors is excellent.
Paulo
4.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

When I got in the room that I paid for I did not get the girl at the reception had me walk up and down looking for a room in the front this service was horrible
Michele
4.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

The bathroom was disgusting. There were roaches by the sink. Dirty carpets... Just gross. The bed was clean though so we slept ok. The staff were also friendly. They just need to take better care of it. should be rated at a 2 star.
Melissa
6.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

Good hotel, the staff are great & accommodating. They have amenities listed, but aren't offered, like feeling fans, Wi-Fi in all rooms. This was quite disappointing as the rooms are very hot & it's false advertising. Thry would have scored higher if not for this.
OGULALA
8.0
/10
Reviewed 402 week(s) ago

Hotels.com verified review

It was cool the staffs are nice
Verified traveler
4.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

No hot shower. Very basic bathroom. Electrics need attention.
Robert
10.0
/10
Reviewed 425 week(s) ago

Expedia Group verified review

I enjoyed my stay here very much. Everything I needed was at the hotel and I did not need to go far for anything else. Very reasonable price for the accommodations as well.
Joseph
8.0
/10
Reviewed 431 week(s) ago

Hotels.com verified review

Nice place......The hotel said they did not receive email to confirm my Hotels.com booking and I had to forward mine. Nice breakfast
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Die Unterkunft ist OKAY. Landestypisch. Das zugehörige Restaurant ist eine Katastrophe und sollte gemieden werden. Schlechte Speisen zu hohen Preisen und sehr unfreundliches Personal.
Jane
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Echt een leuke ervaring
Lars
6.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Märkligt att en uppgradering på plats kostar mer än vad den skulle gjort på nätet. Att temperaturen i duschen ej gick att ställa in var en sak, men att upptäcka det genom en smärre elchock medan man försöker, är ingen kul upplevelse. Städningen sköttes oklanderligt, personalen var trevlig, TV:n bjöd på 3½ kanal, samtliga med dålig bild. Bassängen rengjordes inte dagligen, men när det skedde tog det lång tid och ett förmiddagsbad stod därför ej att få. Sängarna är strama men rätt behagliga. Inga turistbroschyrer eller kartor fanns i receptionen, ej heller tillgång till "gästdator".
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