I had a wonderful dining experience at Best Western Plus while visiting the hotel’s eating lounge. The atmosphere was warm, comfortable, and very welcoming, making it a perfect place to relax and enjoy a meal. What made the experience truly special was the excellent service provided by our waiter, Dawit G. From the moment we arrived, Dawit greeted us with a friendly smile and showed genuine professionalism and attentiveness throughout the entire meal. He patiently explained the menu, offered helpful recommendations, and ensured that everything was served promptly and exactly as ordered. Dawit frequently checked on our table in a polite and respectful manner, making sure we were satisfied without ever being intrusive. His positive attitude, kindness, and dedication to customer satisfaction made us feel valued as guests. The food was delicious and beautifully presented, but the outstanding service from Dawit truly elevated the entire experience. I would highly recommend the eating lounge at Best Western Plus to anyone looking for great food and exceptional hospitality, and I especially hope they have the chance to be served by Dawit G, whose professionalism and friendly service made our visit memorable.

had a wonderful experience dining at Best Western Plus Hotels, where our meeting with **Japan Tobacco International> (JTI), also known as National Tobacco Ethiopia, was held. From the moment we arrived, the atmosphere was welcoming, professional, and well-organized, making it the perfect setting for such an important company gathering. What truly made the experience exceptional was the outstanding service provided by our waiter, Dawit G. He was incredibly attentive, polite, and detail-oriented throughout the entire event. Dawit ensured that every guest felt comfortable and satisfied, serving our meals and beverages promptly with a warm smile and genuine hospitality. His professionalism, respectful attitude, and dedication to excellent customer service reflected very positively on the hotel. The food was delicious, beautifully presented, and served on time, which helped our meeting run smoothly and successfully. We were truly impressed by the high standard of service and the welcoming environment. I highly recommend Best Western Plus Hotels for business meetings and special events, and I sincerely appreciate Dawit G for making our experience memorable and enjoyable.Sami, geatachw,trineng yabsra tanks

Writing Excellent Customer Service Review – Best Western Plus (Waiter Dawit G) During my visit to Best Western Plus, I had a wonderful experience thanks to the excellent service provided by Dawit G, one of the waiters. From the moment we arrived, he welcomed us warmly with a friendly smile and a professional attitude. Dawit G showed great respect and patience while helping us choose our meals, carefully explaining the menu and making helpful recommendations. His communication skills were very good, and he made sure that every customer at the table felt comfortable and satisfied. Throughout the meal, he checked on us politely to make sure everything was perfect and that we had everything we needed. His service was fast, organized, and attentive without being intrusive. What impressed me the most was his positive attitude and genuine care for the guests, which made the dining experience even more enjoyable. Because of Dawit G’s outstanding customer service, our meeting at Best Western Plus was smooth, pleasant, and memorable. I truly appreciate his professionalism and dedication, and I would highly recommend both the restaurant and Dawit G’s service to other customers.and other team brtukan,heeln,nardos,mahletmekds,melkmau,getahun

I recently had the opportunity to attend a meeting lunch at Best Western Plus Addis Ababa, and the experience was truly excellent. From the moment we arrived, the atmosphere was welcoming, professional, and comfortable for a business discussion. The hotel provides a pleasant environment for meetings and dining, and everything was well organized for our lunch. The service and attention to detail made our visit smooth and enjoyable. One of the highlights of our experience was the outstanding service provided by our waiter, Ednamol. He was extremely polite, attentive, and professional throughout the entire lunch. Ednamol greeted us warmly, ensured that our table was properly prepared, and took the time to make sure everyone in our group was comfortable. He handled our requests quickly and with a friendly attitude, which made a very positive impression on all of us. During the lunch, Ednamol demonstrated excellent customer service skills. He was always nearby when we needed assistance but never intrusive while we were having our meeting. His knowledge of the menu and his careful attention to our needs helped make the lunch run smoothly. It is clear that he takes pride in his work and values providing a great experience for guests. Overall, our meeting lunch at Best Western Plus Addis Ababa was a wonderful experience, and much of that was thanks to the exceptional service from Ednamol. His professionalism, kindness, and dedication to customer satisfaction truly stood out. I would like to sincerely thank him for making our visit memorable, and I highly recommend this hotel for anyone looking for a comfortable place for meetings and dining. — Dawit G and brtukan,meron,getahun,Helen,meskerem,mahlet,nardos

I had an amazing experience at Best Western Plus Addis Ababa! The bartenders, Habtamu S. and Habtamu T., provided absolutely outstanding service. They were professional, friendly, and made sure every guest felt welcome and well taken care of. Their attention to detail and positive attitude truly made the evening special. I would also like to recognize the supervisor, Andinet, for his excellent leadership and professionalism. He ensured everything was well organized and running smoothly, which made the atmosphere even more enjoyable. The music at the bar was also excellent — great selection and perfect atmosphere. It created a lively and enjoyable vibe that made the whole experience even better. Highly recommend visiting the bar and experiencing their wonderful service!