9.2
Exceptional
From 645 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

Traveller Reviews Half Moon

Number of reviews per page
20
40
Top reviews
Jessica
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Half moon was great! The staff were incredibly nice and always played & interacted with my toddler.
Tyler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our family had the most amazing trip. Thanks to all the wonderful staff. Truly a slice of paradise!
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Superb service across the beautiful resort. We will definitely come back.
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

WOW! I visited with my aunt and my mother who has not been to Jamaica in 20 years. What a welcome back it was - the hotel has been renovated and is even more beautiful, the 400_+ acres property is splendid for walks, bike rides and sporting activities - the best part was the staff! Breakfast was the favorite part of the day - the chef and servers were welcoming, warm and professional. Excellent stay! One of the best for us.
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Idis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not impressed with the breakfast . The only two good restaurants were the sugar Mill and the Italian. Di Mari
Paul
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Philippa
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful resort! Gorgeous beach and multiple pools. Great for adults and kids. We had a lovely time. Food was delicious. Will definitely go back.
Hui
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff members are so friendly and genuinely happy.
Nicola
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Our stay at half moon was breathtaking. From our arrival to our departure, our stay, there was simply splendid, the service was outstanding from the front desk, check-in, the entire staff, whether it be gardening, housekeeping, beach, cleaning, and transportation, the spirit of hospitality, customer service, and genuine courteousness, was simply amazing. We highly recommend anyone, and we already have to your facility. I pray and hope, that you keep not only your standards, but the spirit that we encountered and experience there. Gives us a warm feeling every time we think back upon our time there. Thank you.
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Elvin Arcinio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely property and the staff were great. Only hiccup was checking in. We arrived before the 3 pm check-in and were told our room would be ready shortly but waited over 3 hours and after 3 pm for our room to be ready. The only blemish on a great trip. Feeod and drinkare are expensive (even by NY prices) but everything was well done so we did not mind paying
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Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved Half Moon and plan to return with our children. Lovely resort with everything you need for a relaxing and fun vacation. We enjoyed all the restaurants, multiple pools and beaches and the water sports. The food is a bit pricey but good to very good.
Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff was uniformly friendly, welcoming and happy to have us as guests. They are clearly proud of the property and wanted us to enjoy it. The restaurants were quite attractive but the food was not A plus or even A rating. The spa is beautiful and the staff quite competent but it is way over priced with surprising surcharges. The infinity pool at the Eclipse part of the property is stunning, very comfortable and the staff are quite attentive. There are many possible activities but we mostly took the opportunity to escape the cold winter and read near the ocean. We loved it. May well return and would recommend it to others.
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SHAMS
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good place to relax
Felipe
icon-Business
Business
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property is fine but the hotel made unauthorized charges to my credit card I am still disputing. Travelers must be careful when staying in this hotel
Caroline
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The check in was fine but not told when we could check in to our room - but instead told to wait in the bar. Our room is loud as its near the bar with live bands and it has a shared door to the next door room so we can hear them partying until late
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Spectacular! Every single member of the staff is personable and eager to be of assistance — oodles of traditional Jamaican hospitality x 10. My only quibble involves some of the operational systems in place, especially the multi-tiered meal plans, which I find too cumbersome. I am not an hotelier so I do not fully comprehend the subtleties of the business. For instance, I don’t drink, so I don’t know how quickly someone who consumes a lot of alcohol would bankrupt the establishment, so to speak. My questions to management would be, “Is there a way to streamline meal charges? Why not add an all-inclusive option without the innumerable exceptions?Besides, my sense is that the complicated slicing and dicing in the accounting department is stressing out the employees, leading to occasional billing mistakes — I can see it in their faces, never mind the inconveniences that ensue for guests like me. At least, discrepancies are always rectified with dispatch. Regardless, I actually wish that I could live at Half Moon permanently. The overall atmosphere, the dedicated team working together to make everyone feel at home, and the meticulous tending of what nature has gifted us, is indeed a glimpse of what I imagine paradise might have to offer. I shall return!
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Sergio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very nice facilities. Food is expensive. Main drawback was that we did not have hot water for bath/showers despite requests to fix it. It was lukewarm in that sense.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Eclipse rooms are clean and modern and its great to have Jamaican hospitality.
Theresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I've been staying at the Halfmoon Hotel for over 20 years, it's absolutely one of the best hotels in the entire world and I've traveled the world. Service, accommodations,dinning and entertainment options are unmatched . I highly recommend.
Shendra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful resort that provided the best family getaway for those looking for a fun but more private vacation experience. Infinity ocean side pool offered both relaxation and fun in the sun and the Equestrian Centre provided some fun filled afternoons swimming in the ocean with the horses. While we didn’t bring our golf clubs this time we will do so on our next visit as the course looked amazing and the restaurant on site (Sugar Mill) was fantastic! In terms of accommodations highly recommend the newer Eclipse which is centrally located with great food options.
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Number of reviews per page
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