7.0
Pleasant
From 461 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.4

Service and Facilites

7.8

Traveller Reviews Heritage Hotel

Number of reviews per page
20
40
Top reviews
Lynn
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Its a great place for a good rest clean and comfortable safe toi
Delores
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Accessibility, Close to Restaurants and In the Heart of the City, friendly staff
jeffrey
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved that I could be right in the heart of town, with excellent restaurants to walk to for dinner and shops to visit. The staff was excellent and made some great dinner suggestions like Hemmingway!!!! I had stayed there twice before and plan to return again next year!!!
Heather
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It does what it’s supposed to do, but it he ceiling in the bathroom was moldy. There is no screen on the sliding door, so it’s either open or closed. It’s clean enough with virtually no amenities, but it’s in the heart of it all.
Heather
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed there 10 days apart, during which they changed companies. The new company makes you wear a wristband for the WHOLE stay— charging you if you take it off! There were bullet holes in the ceiling above the bed, and the ceiling tiles in the bathroom had mold. The surfaces you touch were clean and the bed was comfortable enough (not great). Although it’s no smoking, there is smoking on the balconies and it smells like ganja. Early check in and late check out were appreciated, and the staff are nice.
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David
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It's located in the middle of the capital near to the seaport, so there is easy access to restaurants, banks, shops, stores, art galleries and duty-free shopping
Tara
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff were so helpful.
robert
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place
Trevor
icon-
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Enormous rooms and balconies. In the center of St. John’s next to cruise ship dock so great location for shopping etc. Although it is very inexpensive for Antigua the entire place needs some TLC but if you can put up with that it’s fine.
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The place need a little sprucing up But is nice and the staff is great Very central
Jerome
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room and friendly helpful staff.
Adrian
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice location
Sarah
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It was a quick stay. But a great experience.
Royce
icon-
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff. Great location in the heart of town. Safe
Robert
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6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice big room ,comfortable bed ,balcony was great but noise from night club up the road very loud and kept going till 5am
Won
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Old but clean room. Good amenities.
Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was cool and clean. Hôtel was dated but as advertised.
Courtney
icon-
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The lightening is poor. The sink was slightly damaged. Location is perfect to shop and to get food.
RICHARD
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful service
Simeon
icon-Family
Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

poor quality hotel customer service sucks
Number of reviews per page
20
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