Dear Goldy O., Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa

Dear Mr./Ms. P*h, Thank you very much for sharing your experience at Novus Jiva Resort & Spa. I am very concerned about your comments, particularly regarding the lack of live music during your stay. Thank you for your feedback. On behalf of the management, I apologize for any inconvenience you experienced. We are actively reviewing our service levels to strive for improvement. We hope you do not experience such issues again, and we look forward to welcoming you back in the future. Sincerely, Novus Jiva Villa Resort & Spa

Dear Mr./Ms. R*i, Thank you very much for your recent stay at Novus Jiva Resort & Spa. We apologize for the limited chili sauce options on the Asian menu that you mentioned. Thank you so much for your valuable feedback. The hotel and I sincerely apologize for any inconvenience this may have caused. We will strive to improve our services. We appreciate your understanding and hope you will avoid similar issues during your next stay at Novus Jiva Villa Resort & Spa.

Dear Mr. Ade R., Thank you very much for sharing your experience with Novus Jiva Resort & Spa. I am very concerned about the comments you have provided, particularly regarding the breakfast menu and the request for feedback while dining. Thank you for your feedback. On behalf of the management, I apologize for the inconvenience you experienced. We are actively reviewing our service levels in order to strive for improvement. We hope you will not experience such issues again, and we look forward to welcoming you again in the future. Sincerely, Novus Jiva Villa Resort & Spa

Dear Daisy J., Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff love reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa

Dear Ms. Aldila C., Thank you for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff always enjoys reading your writings. Guest experience and satisfaction are our top priority, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Sincerely, Novus Giva Villa Resort & Spa

Dear F***i, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa

Dear Mr. Rizky A., Thank you for such a wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa

Dear R*a, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff appreciated what you wrote. Thank you for your suggestions and feedback regarding the request for water refills and for your feedback on service and facilities, which we will take into consideration for future improvements. Guest experience and satisfaction are our top priority, and your review is a testament to the hard work we put in every day. We hope to see you again soon! Sincerely, Novus Jiva Villa Resort & Spa

Dear Dewi S., Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Dear Guest, Thank you for staying at Novus Jiva Resort & Spa. During your recent visit to Anyer. We are truly delighted by your positive review and your kind words about our facilities and excellent service during your stay. Your feedback is invaluable to us, and it inspires our team to continue delivering the highest level of service and excellence. We eagerly anticipate the pleasure of serving you again in the future, ensuring that your next stay is nothing short of exceptional. Warmest regards, Novus Jiva Resort & Spa

Dear Guest, Thank you for leaving us a great review. We are glad you enjoyed your stay. Our staff appreciate reading your review. I am very concerned by your comments, particularly regarding the air conditioning leak. On behalf of the management, I apologize for any inconvenience you have experienced, as we are constantly reviewing our service levels to improve. We put guest experience and satisfaction first, and your review is a testament to the hard work we put in every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Dear M*d, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Dear A.D.R., Thank you for giving us a great review. We are so glad that Mavar made your stay a wonderful one! We will pass on this compliment to our staff and they will be very grateful! We put guest experience and satisfaction first and your review is a testament to that commitment every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Dear Ladies/Gentlemen, Thank you for your wonderful review. We are glad you enjoyed your stay with us. Our staff would love to read what you have written. We put guest experience and satisfaction first and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Dear Mr. Iqbal J., Thank you for leaving us a great review. We are glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Dear I*a, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Thank you so much for your valuable review, G*t. We are so glad that you enjoyed your stay at our hotel. All of our staff members appreciate your feedback. Your experience and satisfaction are always our top priority and your review is a testament to our efforts. We look forward to welcoming you back again soon. Thank you, Novasgiva Villa Resort & Spa.

Dear G*t, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves to read what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa

Dear G***t, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa