Overall Ratings & Reviews Monte-Carlo Bay Hotel & Resort

Great location and hotel

Amazing and beautiful resort with exceptional facilities. Great free shuttle bus transport to and from hotel to casino, hotel de Paris, hotel hermitage. Very attentive

Superbe hotel ! excellent sejour.

First day, bathtub gaucet blew out of wall, water everywhere. Kids running around banging and ringing bells and running, Marijuana smoke blown in rooms, construction noise all moring and close to all night, staff comes INSIDE YOUR ROOM WHILE YOU ARE UNDRESSED, everything js a nickle and dime from air to care. Overall, Monaco is for weirdos with money who both hate themselves and thier spouses. I will never ever go back and im taking ALL THIS VIDEO AND PHOTO EVIDENCE and plastering it on the internet EVERYWHERE! Monaco is a den of thieves, dirty money, scoundrels, crooks, and scam artists.

There was renovation right above our room, loud noise woke us up early in the morning. The noise was nonstop & very loud. They should have blocked off all the rooms nxt to renovation site. But everything is excellent, very welcoming staff 😀

Staff was great and friendly. Especially liked the pool.

Best hotel to stay in monaco

It was a nice enough stay. Walls are paper thin, which was really bothersome. Pool closes at 7p which is pretty early given the sun sets around 10p. Overall like staying at an upscale Vegas hotel, but other hotels caught my eye while walking around more so.

The pool bar closed early both days we were there. Not a 5 star hotel experience in that sense. Also had the inside jacuzzi not enabled either day. With the temperature of the outside jacuzzi very cold as far as jacuzzis go. The description of the property would make it seem it has access to a beach, but no beach access is available on the property. We found that not all staff were able to answer questions about amenities and services offered at the resort. We had a lot a pointing us in other directions to find answers. The service at the pool area was lacking because there weren’t enough people available to service guests. A 5 star resort of this cost and caliber should have a much more enhanced customer experience. Not to say the personnel at the pool weren’t positive and effective once they showed up, it just seemed they could increase the number of people to cover the guests that I saw were continuously complaining about not being able to get someone to service them.

We’ve stayed here previously so knew what to expect but it exceeded our previous visits. Service was exceptional, food was excellent. We love the views from the balcony & it’s well worth the upgrade….Judith at reception was such a help & was so professional….always clean rooms and communal areas ..room service is just amazing !!!

Nothing short of a perfect evening. The owners should be proud of this accomplishment of great management.

This hotel was great, staff was awesome, highly recommend it ***BUT BUYER BEWARE *** Do not get the $48 euro breakfast there, defiantly not worth it, food trays were empty and the eggs reminded me of my military years, don’t tilt your plate your eggs may run off the plate. Go elsewhere for breakfast.

Outstanding experience at this hotel! You feel like royalty the entire time ❤️

Exceptional in every regard; property, staff, restaurants, beach, pool, walking into town, shuttle service. Perfect

Beautiful hotel with an amazing pool. Great service and very kind staff.

Beautiful hotel in an absolutely amazing setting Incredibly polite and friendly staff. Stunning views from sea view room and the pool area is amazing

The resort was the best of many resorts that I have ever stayed in.

Best resort we have ever stayed at

A great property and very relaxing.

The service was really bad. Concierge confused the luggages and it took over one to get them up to the room. house keeping didnt refill the minibar nor cleared all the dirty glasses ....