8.2
Very Good
From 282 reviews
Provided by travellers on
Cleanliness

7.8

Room Comfort

8.0

Meal

7.8

Location

8.4

Service and Facilites

8.0

People often mention about Hotel 99 Sepang @ KLIA
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Bedroom (11)
Bathroom (9)
Accessibility (8)
Distance to City Center (7)
Staff Friendliness (7)
Surroundings (6)
Hotel Area (6)
Ambiance (5)
Room Space (5)
Check-in/out Time (4)
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Traveller Reviews Hotel 99 Sepang @ KLIA

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40
Customer reviews
C***f
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Excellent service. Comfortable, with a driver to take you to the airport. Cool air conditioning, hot water, and an elevator. Fun, safe, and affordable.
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Syaiful A. Z.
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8.8
/10
Reviewed 1 week(s) ago
The facilities are really good, quiet and comfortable to rest. Overall, it is recommended.
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Accommodation's Reply
08 Jul 2025
Thank you! We are glad you were comfortable and satisfied with the facilities provided. See you again!
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 week(s) ago
Dirty mattress makes you itchy and dirty bathroom
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for your feedback. We apologize for the unsatisfactory condition of the bed and bathroom. We will take immediate action to improve it.
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S***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The staff is friendly and helpful, they even helped us order a Grab. The location is very strategic, close to shops, lots of food and restaurants, even a mall. Just walking distance. On the right and left there are 24-hour minimarkets and pharmacies. Very suitable for transit before going to the airport.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Thank you for your positive review. We are very glad that our staff was helpful and that you enjoyed the strategic location with various amenities around. We look forward to welcoming you back in the future.
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I***m
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 7 week(s) ago
Strategic location. The room is ok, but the cleanliness is not satisfactory, the water heater and glasses are dirty, the bathroom is dusty, the exhaust fan does not work.
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Accommodation's Reply
04 Jun 2025
Thank you for your feedback. We apologize for the lack of cleanliness and comfort of the room you experienced. We will immediately take action to improve the matter. Thank you for helping us improve the quality of our service.
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Marcel D.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Nice location close to the airport, many resto's and a mall within 5 mins walking. Nice room, good ac, very nice warm shower. Inhouse airport transfer possibilties
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Accommodation's Reply
29 May 2025
Thank you for your positive feedback. We’re glad you enjoyed the convenient location, comfortable room, and our warm shower. We’re also happy the airport transfer service was helpful during your stay.
H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Not as good as the photos, but worth it.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Thank you for your feedback. We value your opinion and will continue to strive to improve your stay experience in the future. We look forward to welcoming you back again.
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F***e
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Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 16 week(s) ago
the room is very dirty, lots of dust and spider webs, the bathroom is dirty on the glass and corners, lots of stains that make you disgusted, the color of the towel is brown even though it should be white. The hotel environment is also dirty and not kept clean, honestly very disappointed staying here, want to get out as soon as possible.
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Accommodation's Reply
03 Apr 2025
Thank you for sharing your feedback. We apologize for the unsatisfactory experience you had. Cleanliness is our top priority, and we will immediately look into the issues raised regarding the cleanliness of the rooms and the hotel environment. We appreciate your feedback and will strive to improve our services to ensure guest comfort in the future.
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Nisa A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
It was fun staying here, as soon as we arrived we were helped to lift our suitcases and were served in a friendly manner and the room was clean, fragrant and comfortable, suitable for travelers who have an early morning flight, so if you go to the airport it is very close and you won't be late.
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2 people find it helpful
Accommodation's Reply
04 Feb 2025
Thank you for your review! We are happy to hear that you were satisfied with our friendly service and the comfort of the room. We are also grateful that our location close to the airport made your travel easier. We hope to welcome you back in the future!
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Muzakhir b. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Comfortable place, all facilities are there, comfortable and good hotels, lots of places to eat
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Accommodation's Reply
04 Feb 2025
Thank you for your positive review! We are happy to hear that you enjoyed the facilities at our hotel, and our location close to shops and restaurants. We look forward to welcoming you back in the future!
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H***e
icon-origin-TRAVELOKA
6.0
/10
Reviewed 25 week(s) ago
The bed is dirty when checking in then I request the caretaker to change the bed sheet for me. At first, they told me they already tidy up the room, but I insist to change the bed sheet. The bath room also doesn't look clean.
2 people find it helpful
Accommodation's Reply
23 Jan 2025
Thank you for your feedback. We sincerely apologize for the issues you faced with the cleanliness of the bed and bathroom. Your experience does not reflect our usual standards, and we’ll ensure the housekeeping team takes immediate action to improve. We appreciate your patience and hope to provide you with a better experience in the future.
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
According to the price. Clean bathroom. The environment has many culinary.
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1 people find it helpful
Accommodation's Reply
20 Jan 2025
Thank you for your review! We're glad to hear that you found the bathroom clean and appreciated the variety of culinary options nearby. We aim to provide great value for the price and hope to welcome you again soon!
Fivi S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Good, very good good good good
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Accommodation's Reply
15 Jan 2025
Thank you for your rating! We're pleased to know you had a positive experience. We look forward to welcoming you back in the future!
D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
good choice for transit hotel and especially it takes 15-20 mins away from KLIA2. They will ask you for VAT hotel when you are check-in. very strategic to find money changer, foods and groceries.
1 people find it helpful
Accommodation's Reply
13 Jan 2025
Thank you for your great review! We're glad to hear that our hotel was a good choice for your transit and that you found the location convenient, with easy access to money changers, food, and groceries. We hope to welcome you back soon for another comfortable stay!
G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 34 week(s) ago
Pillow sheet is dirty. Towel is dirty. Please replace new towel. No tissue
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Accommodation's Reply
06 Dec 2024
Thank you for your feedback. We sincerely apologize for the issues with the pillow sheet, towel, and the lack of tissue. This is not up to our usual standards, and we have shared your concerns with our housekeeping team to ensure immediate action. We appreciate your comments and hope to provide you with a better experience in the future.
NOVRICA C. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
The room is spacious, you can ask for extra pillows, the AC is cool and comfortable, the hot water in the bathroom is smooth and strong, the sink has hot water, the drainage is very smooth. Thank you, very comfortable.
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3 people find it helpful
Accommodation's Reply
04 Jul 2025
Thank you very much for your positive feedback! We are glad you felt comfortable with our room facilities and service. Please come again anytime!
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N***l
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 40 week(s) ago
The hotel toilet is dirty and the sheets are dirty. The staff is not friendly.
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Accommodation's Reply
08 Jul 2025
Thank you for your feedback. We apologize for the unsatisfactory cleanliness of the toilet and bed sheets as well as the unfriendly service of the staff. We will review and take appropriate action.
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M***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 45 week(s) ago
The location is quite good for transit, but the hotel lobby and rooms are very dirty.
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for your feedback. We apologize for the unsatisfactory cleanliness. We will improve it to make the atmosphere more comfortable for our guests.
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SIPARMAN B. S.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 50 week(s) ago
The room is double, the cleanliness is not maintained..😰
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1 people find it helpful
K***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 50 week(s) ago
The room door was broken and there was no room number, the AC was not cold, the room had lots of ants and mosquitoes. The service is not friendly.
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for your feedback. We will take note for improvement.
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