Melia Vinpearl Hai Phong Rivera

Explore Melia Vinpearl Hai Phong Rivera
9.3
Exceptional
From 88 reviews
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Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.2

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Room Space (4)
Activity Option (3)
Family Friendly (2)
Staff Friendliness (2)
Bathroom (2)
Distance to City Center (1)
Surroundings (1)
Ambiance (1)
Soundproof (1)
Hotel Area (1)
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Traveller Reviews Melia Vinpearl Hai Phong Rivera

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40
Customer reviews
Nguyn A. M.
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10.0
/10
Reviewed 2 week(s) ago
The staff members Ngoc, Nha, Hai, and Phong were very enthusiastic and helpful. Thank you to the hotel.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Mr. Nguyen A, Thank you so much for taking the time to write a review and share your compliments after your stay. We are delighted to hear that you were satisfied with the friendly and attentive service from Ngoc, Nha, Hai, Phong, and all the other staff members. Your valuable feedback is a great encouragement to our entire team. We will share your compliments with all our staff and strive to inspire ourselves to provide attentive and friendly service to all guests. We hope to welcome you again next time. We will continue to do our best to make your stay memorable. Thank you again. Linh Nguyen Customer Experience Manager
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T***g
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10.0
/10
Reviewed 2 week(s) ago
The staff were enthusiastic, and the hotel was very comfortable.
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Accommodation's Reply
28 Jul 2026
Dear Mr./Ms. T***g, Thank you very much for staying at Regent Melia Haiphong Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed the friendly and attentive service from our staff and that your stay was comfortable. We are committed to providing high-quality service to all our guests. We look forward to welcoming you back again. Linh Nguyen Customer Experience Manager
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V***ũ
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9.4
/10
Reviewed 11 week(s) ago
I had a fantastic experience with the service here 😚
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Thank you very much for staying with us. We are delighted that you enjoyed your stay. Your feedback is a great encouragement for us to improve the quality of our service. We hope to welcome you back again. Thank you. Ruan Ling Customer Experience Manager
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T***g
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10.0
/10
Reviewed 30 week(s) ago
I am very satisfied with my choice of staying here.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay at our hotel. Your satisfaction is a great encouragement for us to continuously improve our services. We hope to welcome you back again. Thank you. Ruan Ling Customer Experience Manager
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P***m
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9.4
/10
Reviewed 35 week(s) ago
It is a very good hotel. I will stay here if I visit Haiphong again
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Accommodation's Reply
11 Jul 2026
Dear P***m, Thank you very much for the kind words. The hotel is delighted to know you enjoyed your stay, and truly appreciates your intention to return on your next visit to Hai Phong. It would be a genuine pleasure to welcome you back again. Warm regards, Linh Nguyen Senior Guest Experience Manager
H***a
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10.0
/10
Reviewed 36 week(s) ago
Good space, fresh air, beautiful rooms, all rooms have open space
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Accommodation's Reply
11 Jul 2026
Dear Ms. Ha***a, Thank you so much for taking the time to share your valuable feedback about our hotel. We are delighted to hear that you enjoyed the warm and welcoming atmosphere, as well as the beautiful open-plan room design. Providing the best possible guest experience is always our top priority. We hope to welcome you back again. Thank you. Linh Nguyen Customer Experience Manager
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H***a
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Business
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9.7
/10
Reviewed 41 week(s) ago
Beautiful architecture, good space layout, open room
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1 people find it helpful
Accommodation's Reply
11 Jul 2026
To Ms. H***a: Thank you very much for your valuable feedback regarding our hotel. We are delighted to hear that you were pleased with the hotel's architecture, layout, and the open-plan room design you mentioned. We strive to provide comfortable and memorable stays for our guests every day, paying attention to every detail. We sincerely hope to welcome you back again. Thank you. Linh Nguyen Customer Experience Manager
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N***n
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Business
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10.0
/10
Reviewed 48 week(s) ago
The vacation was great, I will still choose this place to stay next time.
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Accommodation's Reply
11 Jul 2026
Dear Mr./Ms. N***n, Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel, and we appreciate your desire to return. Your kind words are a great encouragement to us and motivate us to strive for even better service. We hope to see you again soon. Thank you. Linh Nguyen Customer Experience Manager
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H***n
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Business
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9.7
/10
Reviewed 59 week(s) ago
Melia Vinpearl is needless to say, but the day I stayed there, it seemed like the pillowcase still had someone's fake eyelashes on it, because I don't use fake eyelashes, otherwise it was okay. The staff was enthusiastic, the food was also normal, not as rich as the branch I went to in Phu Quoc. Near Vsip Hai Phong Industrial Park
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duc m. h.
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8.5
/10
Reviewed 60 week(s) ago
Friendly and enthusiastic staff
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T***m
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10.0
/10
Reviewed 61 week(s) ago
The hotel is spacious and clean, will definitely come back
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Lam T. S.
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10.0
/10
Reviewed 64 week(s) ago
nice pool, good breakfast, nice hotel
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1 people find it helpful
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HUONG L. V.
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Business
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9.4
/10
Reviewed 72 week(s) ago
I booked a room for someone else so I'm not sure, but it must be ok so I booked many times
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2 people find it helpful
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HUONG L. V.
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9.4
/10
Reviewed 72 week(s) ago
booked a room so don't know how the experience is.
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Nguyen t. p. l.
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Staycation
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10.0
/10
Reviewed 83 week(s) ago
Friendly and enthusiastic staff.
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2 people find it helpful
A***i
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Business
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10.0
/10
Reviewed 84 week(s) ago
Excellent hotel. Great service. The room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices.
1 people find it helpful
NGUYEN T. H.
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Staycation
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10.0
/10
Reviewed 108 week(s) ago
All okiii beautiful view
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1 people find it helpful
Accommodation's Reply
24 Jul 2024
Hello Ms. Nguyen TH Thank you for taking the time to evaluate hotel services at Melia Vinpearl Hai Phong. Wishing you good health and hope to welcome you back soon Dear, Hotel Management Board
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Truong T. T. H.
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9.7
/10
Reviewed 135 week(s) ago
Very ok, enthusiastic, thoughtful! All services are ok
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3 people find it helpful
Accommodation's Reply
28 Dec 2023
Dear Ms. Huyen, Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience. We wish you and your family good health and hope to see you again soon Dear, Linh Nguyen - Customer Experience Manager
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Vo Ai Nghia Nguyen
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9.7
/10
Reviewed 136 week(s) ago
I had a very positive experience at your hotel. You prepared sweet gifts for me on the occasion of our honeymoon. Moreover, the Afternoon Tea service was very professional, with enthusiastic and helpful staff. The pastries and tea were delicious. Upon returning to Vietnam, your hotel will definitely be one of the places I will visit again. Well done. Thank you.
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Accommodation's Reply
20 Dec 2023
Dear Ms. Nghia, Thank you for taking the time to write such a positive review to our hotel and we are glad to hear that you had such a memorable Honeymoon experience. Thank you, for the kinds words about the the team and the afternoon tea. I am really happy to hear that they were all so friendly and attentive and that they went out of their way to assist you. I will ensure that your compliments are passed onto all of them. We look forward to welcoming you back to your new home in the near future. K'nd Rgds, Linh Nguyen Guest Experience Manager
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Thuy D. P.
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8.8
/10
Reviewed 152 week(s) ago
Good location. Rooms are clean.
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Accommodation's Reply
03 Sep 2023
Dear Ms. Thuy Duong Pham, On behaft of the entire team at Melia Vinpearl Hai Phong Rivera - thank you for your choosing us and glowing review. Heart and sould is what matters most to us and this is how we present ourselves daily and in every action. I am delighted to know that you are happy with overall service. Thank you for placing your trust in our hotel and we look forward to welcoming you in the future. Sincerely, Linh Nguyen - Guest Experience Manager
Number of reviews per page
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40