Great stay! Staff was friendly and courteous. I really enjoyed the private onsen in the room and 3 private outdoor onsens. In addition, there is a free shuttle bus to the bus terminal near the center of town and Yubatake. Will definitely come back!

Do not pay for the kaiseki breakfast and lunch it is really not worth it. The onsens and the staff are great. But avoid paying for the diner and breakfast. When we pay more than 500 usd per night we expect the possibility to choose a vegetarian meal. But they just refused. They offer a list of 28 ingredients that you have to remove all together (including sea food, eggs, milk....and some meat). And even if you order this, they still can serve you lamb or duck... It is not my first high end ryokan but it is th first time i see this kind of process.... The kaiseki is a big part of the price we pay and it is definetely not worth it...

We enjoyed all of Onsen in this hotel. We experienced amazing lot of amazing food and staff. Thank you very much!!!

Dinner is great! Onsen facilities are great! Place is clean and has a traditional ryokan vibe as described. Must come!

Highly recommended

Great food, service, room and amenities would stay there again

The hotel is great, staff is very friendly and the onsen is wonderful!

The rooms had a great traditional feel and the private outdoor tub was really nice to enjoy. My friends really loved the public and private onsen as well. They even have a spa onsite and the massages were very good and reasonably-priced. The breakfast and dinner meals were excellent, although maybe a bit too much food for us. Walking into Yubatake wasn’t all that bad, but a bit icy in spots.

Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay.

Everything was great

Staff curtious, amenities including half board(breakfast and dinner). Good to have private onsen in our room plus 3 other private ones we can use.

This is a great onsen experience. The 3 private onsens available for all patrons is great. But the highlight of my time there were the meals.

Very good service and food is really amazing

Great onsen experience!

Great care from the staff in taking care of guests and property.

This is a beautiful onsen with a friendly hard working staff. My only complaint is that there are no options for breakfast. We have stayed at several onsen in the past that offer traditional Japanese breakfast or western breakfast. I’m kind of picky about seafood, and I don’t like it for breakfast. My breakfast was mainly hoke, a whole (head to tail) grilled fish.

Great hotel with an anazing traditional japanese breakfast. Room was spacious with an onsen inside too.

This is a true onsen town experience

Very nice place to stay if you want to have a quiet environment to rest and relax. And the onsen is awesome.

The facilities were great, although shared facilities with another sister hotel makes for a lot of wait time for private onsens. The food was disappointing and feels more like mass produced food with not a lot of care unlike a smaller ryokan.