Overall Ratings & Reviews New Kingston Guest Apartments II

Overall stay was great! could use a deep clean but it was ok.

I booked stay on hotels.com. Called number few days before arrival and was instructed to reach out via whats app, no response. I arrive in Jamaica and security said " you need a code". I reached out to number provided and no answer Let's just say I ended up booking at the pegasus. I Called hotels.com but due to a 2 hour wait, I hung up. Travelers beware!!!

I arrived an hour early for check-in. The front desk attendant informed me that they had never received my reservation from expedia. The attendant then called the apartment owner. The owner called me and also said that he had never received expedia reservation, but somehow he had my information; name check-in/out date etc. He informed me that he did not have a room on this property for me. He then wanted to move me to a property across town. I didn't want to be across town, because i had chosen the proper to have access to the business district, but I agreed because it was spring break and very few properties available. However, I called a nearby hotel and they had availability. I called owner back and told him of my decision to stay in business district. He would not refund my money. He lied to expedia and told them I was a no show, and apparently expedia policy is to believe the owner regardless of facts. I took a phot while on the property clearly demonstrating I was there.

This is a horrible place. the picture is not accurate.

The apartment is very close to the business center. I can look at the Pegasus and Marriott which was not far ways. Good way to save money and the apartment was very clean and comfortable.

Apartment is as advertised, clean, towels stocked and a fully equipped kitchen. Would definitely stay again. Mark was present at check in and check out and available via phone.

Mark's, Customer Service exceeded my expectation. His kindness and courtesy is superb, the underlining reason for this perfect review.

On my previous trips I stayed at the hotels but no more. The place is very clean and comfortable, you feel welcome from Mark the host. Mark is a chill person and easy to talk to. I highly recommend business travelers looking to be in the safe area but not spend a bundle book here.

I travel to Kingston from Panama for work twice per month and normally stay at the Pegasus then the Courtyard after they opened. I found this nice two bedroom apartment that is a fraction of the cost. Very clean apartment with hot water, air condition and very fast internet connection. The manager Mark is very professional and easy to do business with.

Clean apartment, close to everything we wanted to see and enjoy. The manager is a wonderful guy who helped us you multiple times. Highly recommended.

Stayed at Mark's New Kingston rental on New Years Eve. We have it reserve again for carnival. Mark and his staff is easy to deal with and the apartment is very clean and the service is good.

My stay at New Kingston Guest Apartments II By The Vacation Casa was great. I really liked the fact that the apartment was located so close to emancipation park and city center. The manager on staff Mark made life very easy for me during my trip. Thank you guys for making my stay in Jamaica one to remember, I can't wait to come back!

No issues, just a decent comfortable place I went back to at the end of the day while my colleagues paid twice what I paid at the hotel across the street. I am a fan of these apartments and this one is pretty decent.

It was no a bad decision to stay here. It was close to the hotel all my other colleagues stayed for twice what I paid. If we every have another conference in Kingston and I booking this apartment again.

I like the place overall. The apartment was modern with 2 bedrooms and 2 bathrooms in the new Kingston area close the lots of things since the area was mostly surrounded by local businesses, it was quite at night.The place was not really clean when I first arrived but since I paid for daily cleaning upfront. The living room had a great view of the ocean in a distance which was very nice. The only problem I have with the place is paying $50 USD per day for cleaning up front plus $200 deposit. My aunt and I aren’t messy people and would have preferred to have someone come in and clean every 3 days since I rented the place for 9 night. I would recommend this place but I would recommended to see if you can negotiate how many days of cleaning you need and only pay for those days.

Mark and the staff were helpful, super accommodating and professional. I enjoyed my visit and would recommend this place to anyone. Mark was always available eventhough he was on vacation. Any request needed was a simple phone call or message away. - Mr J. Webster

The place is ok. Very central, noisy neighborhood

Very nice apartment. Separate rooms ocean view better than $4 - 500 hotel room. Excellent staff and area

I could not contact to Apartment Staff despite contacting many times. So I couldn't stay here. But no return money. too worst apartment. I will never recommend