Minh booked all the high floor super deluxe, paid for the whole month in advance. When checking in, the hotel staff did not give any notice to the guest, but led the guest to a lower-class room, the guest asked and said roundly to blame the guest for asking for a high floor, the rooms are close to each other, so there are no rooms. Meanwhile, I did not have to ask for the same floor, and also booked a whole month in advance. When the guest requests to stay in the right room class, then they will be taken to the right room. Long check-in.