Cozrum Homes - Premier Residence

Explore Cozrum Homes - Premier Residence
8.2
Very Good
From 316 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.1

Location

8.5

Service and Facilites

8.0

People often mention about Cozrum Homes - Premier Residence
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Distance to City Center (10)
Room Space (9)
Surroundings (6)
Family Friendly (6)
Staff Friendliness (6)
Check-in/out Time (6)
Bedroom (6)
Accessibility (5)
Hotel Area (5)
Bathroom (4)
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Traveller Reviews Cozrum Homes - Premier Residence

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Customer reviews
L***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room has a large, airy balcony, the price is reasonable, and it's conveniently located near the city center. I will definitely book again.
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Lê Nguyễn T. H.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
The staff's attitude and customer support policies really need to be reviewed. Basic amenities like drinking water are missing, and there's no daily cleaning. Those staying for extended periods should consider this carefully.
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Lê Nguyễn T. H.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
I've stayed here many times and found it fine, so I booked again this time. However, this time it was really bad; the staff's attitude was unacceptable, and the customer support policy needs improvement. Basic amenities like drinking water were missing, and there was no daily room cleaning. Those staying for extended periods should consider this carefully.
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Hendrik
icon-Leisure
Leisure
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9.0
/10
Reviewed 18 week(s) ago
Everything is good, just room amenities are not enough. Cleanliness could be improved as there were still some stains and dust in the room.
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V***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Very good, clean and convenient for travel and short business trips.
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4 people find it helpful
N***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The room was okay, well-equipped, had a bright window, a clean kitchen, and a convenient location for getting around.
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1 people find it helpful
T***h
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 43 week(s) ago
- The room lacked natural light, and the entire outdoor unit was placed right on the bedroom balcony, making the room feel quite stuffy. It wasn't as airy as the photos. The bathroom didn't even have a toothbrush holder. - There was no proper reception desk for check-in, and the staff had a terrible attitude. - A bad experience.
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6 people find it helpful
P***g
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Business
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6.2
/10
Reviewed 43 week(s) ago
The staff's attitude was very poor; even after arguing with the hotel staff for a while, they still didn't resolve the issue for the customer.
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2 people find it helpful
T***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
I didn't take any pictures. But the mini apartment here is good. Clean.. I will come back if I have the chance.
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4 people find it helpful
L***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 48 week(s) ago
Personally, I think everything is very okay. Only the toilet faucet leaks and the soundproofing is a bit poor. I think if you need a quiet private space, you should consider 8/10. I will come back next time. 🥰
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6 people find it helpful
T***I
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9.4
/10
Reviewed 49 week(s) ago
Around the hotel there are many 7/11 convenience stores. Many delicious Indian and Thai restaurants.
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1 people find it helpful
Quoc T. A. N.
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9.6
/10
Reviewed 51 week(s) ago
Close to city center. Nice staff. Large room. Highly recommended
7 people find it helpful
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Trinh T. T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
Because my flight was delayed, I arrived at the hotel too late. But you guys still waited to welcome me. Thank you very much for giving me a wonderful trip.
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2 people find it helpful
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Nguyen H. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 52 week(s) ago
New room, clean, surrounded by restaurants and cafes
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4 people find it helpful
Do Quoc T.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
Good. Will come back here again.
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3 people find it helpful
Nguyen V. T.
icon-Staycation
Staycation
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8.5
/10
Reviewed 61 week(s) ago
Clean and airy room. Unplanned 1-week vacation but the experience here was very ok.
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2 people find it helpful
VAN C. N.
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8.5
/10
Reviewed 62 week(s) ago
right in the center, convenient for travel, room is a bit small but clean
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2 people find it helpful
L***U
icon-origin-TRAVELOKA
8.4
/10
Reviewed 65 week(s) ago
There was no drinking water in the room. I told the cleaning staff to clean it but they forgot. The staff's attitude and professionalism were average. Convenient location, fairly new house, only bad thing about the staff's attitude.
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7 people find it helpful
Thanh T. V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Good service, friendly and enthusiastic staff
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2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 74 week(s) ago
Personally, I find this branch staff enthusiastic, cheerful and quite friendly. Room is like the picture. Clean. Strong wifi. Car alley can enter.
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1 people find it helpful
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