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Horison Kotaraja

Explore Horison Kotaraja

Overall Ratings & Reviews Horison Kotaraja

Traveloka (2,035)
8.7
Very Good
From 2,035 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.8

Location

8.9

Service and Facilites

8.7

People often mention about Horison Kotaraja
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Bedroom (133)
Staff Friendliness (130)
Ambiance (125)
Accessibility (116)
Hotel Area (116)
Bathroom (114)
Taste (105)
Variety (104)
Room Space (97)
Distance to City Center (90)
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Traveller Reviews Horison Kotaraja

Number of reviews per page
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40
Customer reviews
E***h
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 day(s) ago
The service was friendly and the place was clean. Thank you🙏
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Accommodation's Reply
17 Sep 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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Brian L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room is clean and tidy, I really like it.
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Accommodation's Reply
17 Sep 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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R***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The staff is very friendly... only the shower water in the room is now small...
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Accommodation's Reply
17 Sep 2026
With our deepest respect from Horison Kotaraja Hotel! Thank you for taking the time to review your stay at Horison Kotaraja Hotel. We are delighted that you were impressed with our service. Regarding the bathroom issue, we will inspect and repair it as soon as possible. We are committed to continuously improving our services, as it is an honor for you to choose our hotel. We hope to welcome you back to Horison Kotaraja Hotel again! Sincerely, Gina Tiffany Free
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A***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The receptionist on duty today at 12.00 was very friendly with maximum service.
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Accommodation's Reply
16 Sep 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 2 week(s) ago
The bathtub had no lid, and it was covered in moss. Wasn't it cleaned by the previous guest? Were we given a family room when we booked? It was ridiculous to be given a family room, since there were only two of us. Furthermore, there were no towels. The response time was quick, but the handling took a long time. I'll never use Horison again.
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Accommodation's Reply
08 Sep 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Early check-in is available for an additional fee. Central location with a variety of culinary options. The bathroom had a blocked drain and mold growing on the elbows.
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Accommodation's Reply
31 Aug 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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Riza A. M.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is close to the government center and malls. Good road access, good hotel conditions, and friendly staff.
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Accommodation's Reply
30 Aug 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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J***o
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly 🙏 and nice
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Accommodation's Reply
25 Aug 2026
With our deepest respect from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the service is ok.
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Accommodation's Reply
23 Aug 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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R***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The shower head in the bathroom has a small outlet. It looks like it's old, so it needs to be replaced so the water comes out large and evenly.
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Accommodation's Reply
18 Aug 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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T***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff was very helpful and friendly, and the hotel's location was also strategic.
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Accommodation's Reply
15 Aug 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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E***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 6 week(s) ago
The smell wasn't from the bathroom, but from the room. The smell was so bad, and the handling took so long that instead of being given a replacement room, they were made to wait for an unknown amount of time.
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Accommodation's Reply
12 Aug 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Clean rooms and good service
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Accommodation's Reply
02 Aug 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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h***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Hot showers are not available and drinking water is not provided in the rooms.
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Accommodation's Reply
30 Jul 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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sonia n.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The male receptionist was friendly, I asked him to take me to the 5th floor, and he still served me in a friendly manner.
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Accommodation's Reply
28 Jul 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good… the service is the best
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Accommodation's Reply
21 Jul 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel room was very comfortable. The hotel staff were also friendly.
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Accommodation's Reply
21 Jul 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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a***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Check-in was straightforward, the rules were explained briefly but completely, and the staff were friendly and clean.
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Accommodation's Reply
21 Jul 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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Debby V.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
I stayed in a deluxe room with breakfast from July 1-3, 2026. The app offered a cheaper price than the offline price. However, the AC was extremely hot. I even asked for it to be cleaned, but it remained hot. Shampoo and soap were not refilled for 3 days and 2 nights. Luckily, it's close to Indomaret.
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Accommodation's Reply
08 Jul 2026
Sincerely, from Horizon Hotel Kotaraja! Thank you for taking the time to write about your stay at Horizon Hotel Kotaraja. We apologize in advance and will forward this matter to the relevant team. Your feedback will be invaluable in helping us improve our services. We are honored that you chose to stay at our hotel and we look forward to welcoming you back again! Sincerely, Gina Tiffany Free
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
This is a favorite hotel for holidays, even for activities.
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Accommodation's Reply
08 Jul 2026
With our best regards from Horizon Hotel Kotaraja! Thank you for taking the time to review your stay at Horizon Hotel Kotaraja. We are delighted that you enjoyed your stay with us and the facilities and services we provided. We are committed to continuously improving our services, as it is an honor for you to choose us as your guest. We hope to welcome you back to Horizon Hotel Kotaraja again! Sincerely, Gina Tiffany Free!
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Number of reviews per page
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40
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