Friendly staff, clean rooms, good facilities, but at night it's spooky, outside there's nothing but dark old buildings and quiet streets.

Check-in and checkout were very easy, I liked the aesthetics of the room and it was close to the destination, namely the reservoir.

The rooms are clean and tidy, as are the bathrooms. The hotel has a pleasant atmosphere. It's also highly recommended as it's the only hotel near Jatiluhur Reservoir with excellent service and facilities.

The hotel staff are friendly, the hotel is comfortable

First floor, Wi-Fi is weak. The television also stops working.

There is still a lot to be improved

I stayed here for Eid al-Fitr 2026 and booked 10 rooms. The swimming pool facilities were okay. The AC in four rooms leaked, the rooms and bathrooms were damp, the children's play area was moldy and mossy, and the gym was poorly maintained. The staff were friendly. The food was lacking in variety. Hopefully, the facilities and cleanliness can be improved.

During breakfast time, the menu was almost finished, even though we were just starting to have breakfast. I didn't see any scrambled eggs for my son. The menu didn't have many options. At breakfast time, the menu was almost finished, even though I was just about to have breakfast, I couldn't find a fried egg for my son. The dory fish was always out of stock. I had to ask for it before it was given to me. The food tasted very ordinary.

It's a great place for a family vacation.

Clean, spacious rooms, friendly staff

When I checked in, the next door three-bedroom had an event going on until 10:00 PM, and it was incredibly noisy and disruptive. I complained to the hotel, but the event continued. They told me it was because someone important was having the event, so they were given a connecting room. It was truly disturbing.

Recommended for staying, reservoir view, delicious food.. the room paint is starting to peel. The AC is a bit leaky.. but since we only stayed one night so we didn't complain. The staff is friendly especially during breakfast.

What a fun holiday. Thank you to the JVR team for your service. Bungur 1 & 2 bungalows were friendly, comfortable, and clean.

The hotel was nice, but the surrounding tourist area wasn't very interesting, so I was content to just relax at the hotel. JWW wasn't that great; there weren't any particularly interesting culinary spots, the boat ride was muddy, and there weren't any interesting spots for photos.

Comfortable place, delicious food, and a varied menu.

Comfortable place, complete and delicious breakfast menu.

4 star price with 1 star level of service. No bell boy or Valet to get the bags and take them to the rooms. Lift is not working and we had to carry the bags down the stairs.

The check-in process was a bit long, the bathroom was dark, the elevator was broken, the swimming pool was not very attractive, some of the equipment was a bit outdated, the positive thing was the fresh air outside the hotel.

Please make the facilities in room 116 the same as 125, the bathroom and the WiFi are not very strong in each room. Thanks

It's comfortable and the breakfast is also delicious, but unfortunately some areas of the hotel are not well maintained, especially when it rains, the elevator access area is muddy because it leaks.