The rooms smelled musty even when they moved us to another room

Room was clean, restaurant and bar facility was good. There is a large pool that is well maintained.

Room was clean but carpet has stains on it

All was AMAZING

The staff is all incredible. The room was spacious and the bed was comfy, however the hotel is tired & dated. The common areas (hallways, stairwells, pool area) are not cleaned or maintained. Also no lighting in the stairwell. I was disappointed in my selection of hotel.

The hotel overall was okay. The rooms themselves were updated and had most all you could need while the common areas could benefit from a refresh. The breakfast was the real star of the stay. The biggest issue we had was the internet was incredibly slow and made even basic tasks hard to accomplish. It was so slow some days that we could not even load a speed test to document how slow it was performing. If you need to be connected while in Palau, this would not be a good hotel choice as cellular service is already a challenge on the island making wifi vital. The staff however was always nice and the location of the hotel was good. So it really comes down to what you need in a stay.

The room was god and large. The staff was great and friendly. The Internet was not so great. Very spotty and unreliable. Had to go to drop off to check in for our flight. The cleaning staff was efficient and super. The breakfast juice was not the best but the place is trying. Palau is a

Super friendly and helpful staff from front desk to restaraunts to housekeeping….all were great!,

Beautiful property and centrally located.

We loved the place with friendly staff. We spent our 27th anniversary at the cove and we loved it!

Would have liked to see more varieties of fruit offered for breakfast e.g. where are the bananas?

Great place. Would stay again.

Great facility..location, food, convenience all good..

Lovely place with lovely staff. Very convenient location. Highly recommend

The carpeting is pretty dirty for a newer hotel. Shuttle rides to the airport are almost double per person tgst a taxi.

Beautiful property. Casual and tropical. Friendly and helpful staff. Updated rooms

Very quiet resort but the staff were welcoming and helpful and the food very good. It was also extremely for our transition to the Palau aggressor liveaboard dive boat

Very nice staff

Staff is pleasant. Building is showing its age. Lack of maintenance is starting to effect structure.

Hotel suffers from the smell of mold. Resort is showing its age with lack of proper maintenance. Staff is pleasant. Clearly the resort will suffer more and more with age and lack of care.