The place was awesome, the only thing i didn’t like was the check time, 3 pm seems a long time to check in especially if your flight is early, i don’t remember seeing the check in time when i booked the room, maybe it was an oversight on my part, but otherwise it was an amazing experience.

Great staff! Hafa Adai spirit was very strong. The pool and entertainment was great and enjoyable. The views were 10/10.

Awesome waterslide! Staff were friendly and helpful.

The lobby was really nice but it was very deceiving when i walked into the room. It was dirty. There was hair in the shower, the mirrors were dirty, there was a dead bug on the floor. The room smelled like mildew and the furniture was very outdated and old. The paintjob in the room was very sloppy as well. Luckily i was just there one night transiting on my flight but i would never stay here again.

Nice hotel with great food options.

No service for bringing bags to and from the rooms. Super late check-in 3pm. All flights arrive to Guam in the early am and hotel obviously knows this. Nice view and beautiful beach.

Recommend getting a room that includes access to “premier lounge”. The lounge opens from 7am-9pm and has light refreshments like variety of juice, sodas, wine, pastries, fruits, sandwiches, cookies, and other snacks. Also included were coffee, cappuccino, latte, tea and these are all free throughout the day. Between 5-7pm you get evening cocktail with a selection of about 6-8 different types of cocktails to choose from and you can order as many as you like throughout this time frame. Again, all FREE! While you cannot bring items up to your room, you can access the lounge multiple times throughout the day.

Great location and great service. Rooms were a bit dated, but clean.

The view

Not so good for Americans - restaurants expensive buffets only Music too loud on pool area reaching to 6th floor

Ok

Best value in Tumon hotel resort area. Friendly staff. Clean rooms.

Everything is fine except the TV no wifi you can’t watch Netflix and YouTube etc. The staff on pool and beach area the worst service I asked for a towel and he said is not available at this time I said why? He said everything is been wash and if you want go back to your room and get your towel. I said that’s far I am here already I don’t want to go back there and then coming back here and he said to me sorry that’s it. No customer service at all and he rude too.

The Nikko Guam wasn't too bad as some quests comment. But the fish at beach will bite the visitor ( since my arm was biting and bleeding ) , which needs to be informed!

The hotel is exceptional for the price point. Room was very clean and comfortable. Great view of the touristy spot just below and a short walk to the beach. Very clean room and appointed just fine. The little roofdeck area with a bar is a nice idea and if not too hot, would be enjoyable. Parking is very simple and easy. Would definitely stay again.

The room was so spacious for my family and I. My children were able to accommodate the living room space freely. The only thing I did not like was we paid extra for the premier lounge however upon check in food seemed stale and it took them awhile to replenish. Upon replenishment food was cold and hard. We enjoyed the room but if you are looking at getting the package deal with the premier lounge its not worth it. Food ran out fast and it didnt taste fresh.

Not bad

Room is clean, service is great. Front Desk staff is friendly and helpful. Ocean front view is satisfying. Love the breakfast too.

Nice rooms, good service, tons of activities and good food. Only improvement needed is in maintenance

There were stains on the carpet. Everything else was good