Centrally located in Thimphu. Felt genuinely Bhutanese. Well appointed. Staff were so helpful, and friendly.

Its location in downtown would be of value to tourists. The staff are well mannered and helpful. The restaurant is multi cuisine. However, this hotel is not good for business travelers. Their Internet service is poor. Their internet access log in screen does not appear always. One has to manually access the log in screen by typing the IP address. Their system logs you out frequently. So you have to log in again and again. Often the system will give a message saying your internet limit is utilised. No such limit is specified to your in advance. When you call the reception, they will offer to reset so that you can continue browsing. You have to log in again after they reset. It was very frustrating for me. The hotel does not have any private space to park a vehicle. The open space visible on the foreground is the municipalities public space around clock tower. So if you rent a car or a friend visits you, then they have to pay 10Nu/half hour towards parking.

A very nice hotel . Good location. Great food . Helpful staff.

Beautiful rooms with all amenities. The entrance might look small, but the hotel rooms are very well maintained. Large, spacious rooms with excellent bathrooms. Great value for money too.

It is a very nice hotel in the heart of the downtown but yet very open and with good views. the staff behaviour is excellent. the spa at the hotel is the Excellent and the staff is fully trained and conversant with the techniques. Only the food section need some improvement. the taste and preparation of the food was not upto the mark and chef and their cooking staff need to be trained properly.