centrally located easy to get around right on oxford road but this property has so much different issues the rooms are very tiny air-condition doesn't get cool enough its more for a single person or couple that doesn't spend time in the room

Shopping

Perfect hotel to experience Oxford Street

Easy to get around town.

Urbano staff were helpful and our rooms were clean and comfortable with all amenities working well.

The property is in the midst of all the action. I love walking the area, it’s very safe. I don’t like that the property has no elevator, but you get used to it by the second day.

I stayed there for two days and I recommend them for their good service. I will stay there again on my next trip to Accra.

Amazing stay- clean, attentive staff, and airport shuttle. However food is a little expensive

Good

Always my favorite due to location and service. Complimentary pick up is an extra smile.

I find it little ironic that I am asked to review the hotel that booked my room to guests with extended stay and put me in another hotel. The other hotel was ok, but I booked Urbano WEEKS ago and this is where I wanted to stay. I was very excited to stay at a hotel that looked really cool and funky, and even sent few other people there that were in Accra before me. I am deeply disappointed that my reservation was booked to someone else and the hotel decided to turn me down without my choice or any prior communication. When I arrived, they just sent me off to another hotel (walking distance). Again, the other hotel (Roots) was ok, but that is NOT what I booked and where I wanted to stay.

For the price point, this hotel is very comfortable and an excellent choice for anyone attending an event at the international Conference centre. Around the area, there are opportunities for street and fine dining, shopping malls, street food and banks. Will surely stay here again

Staff is extremely helpful and cordial

Safety and cleanliness

Every thing the staffs ,friendy and professional. And centrally located 3rd time staying here feels like home.

Good location

Excellent location and property!!!!

Excellent stay - the men on reception were very calm and professional (which marked a great improvement compared to my experience at the same property a few years ago). The room was clean and comfortable , Wi-Fi was stable and the security/porters / cleaners were all nice and polite guys too. Some soft music in the reception area might be nice for the customers and staff alike.

Excellent

I liked the property but they nickel and dimed me. The Expedia app has no price change from one guest to two guests. Yet if you show up with your wife, like I did, I was charged an extra $70. And after spending a week there and paying for my mini bar items, $8, a clerk ran and got me out of the airport shuttle to make sure I paid for the extra Fanta from the night before. As for the airport shuttle, I’ve never been asked to pay for one at any hotel. I was told it was free only one way. So since I took it from the airport, I had to pay $8 to get to the airport. Lastly I went 7 days without a hot shower in Rm 222 and endured a barking dog in Rm 223 for the duration of my trip. The area felt safe but I couldn’t enjoy it as much as I wanted to. The vendors and the beggar’s aggressively singled out the one American in my group, me. Overall a nice hotel, recently built, good security team, friendly staff, and located in the heart of everything.