One of the best hotels - and most helpful staffs - I have ever encountered. The location of the hotel is truly iconic!

Best

Main issue was mattress on bed one side sagging and so uneven. Some parts of room like tray of coffee old worn Bar staff were helpful and good service

Convenient, great location.

It’s probably not fair to rate the reception based on my feeling when we arrived at 2:00 am, jet lagged and tired. I am a Marriott Rewards member, and I felt my question over breakfast in the morning was a simple one that could be addressed immediately. The staff member politely told me that he would need to check with his supervisor in the morning. Even though the request was granted in the morning, my experience with the reception staff has been one of polite efficiency. We just came from a week in Doha at a different hotel chain where I felt the staff was delighted to see us every time. The warm fuzzies seem to be missing, but everything else has been wonderful.

Checking in was NOT pleasant, staff not helpful at all. Checking out was excellent, I thank you for the courtesy.

The hotel is in a lovely historic building. It feels very elegant and is well located with respect to local attractions.

Plumbing is horrible there is no water pressure coming out to the shower. Shower door was leaking water got all over the bathroom floor. We changed rooms because rooms have not been updated and look decades old. Carpet is old. Bath and soap products are cheap and horrible for the skin and smell bad. I had to go and buy hand soap and shower soap from nearby stores very inconvenient.

Best location in Yerevan! Loved everything about this property. Home away from home.

The rooms look shabby and a 5-star hotel at all. Food is delivered after hour+ The hair dryer is to be requested and the waiting time is 40+ minutes.

Wonderful location and the staff was amazing.

Service was absolutely amazing. Staff went above and beyond to help out.

All

The place is ama

Everything is nice only room needs to be remodeled change th carpet ty

Very nice place

Perfect

Excellent service and a delicious daily buffet. The buffet offered a great variety of tasty local foods, fruits, and vegetables. I really enjoyed trying and exploring the local flavors and dishes.

Excellent service, clean property, great gym and very convenient. The executive lounge food and service was excellent as well.

Excellent! Great service and location. Highly recommend this hotel.