The room service was perfect on daily basis

The staff was very friendly and very helpful. Room was very clean and the air conditioning worked perfectly.

Really caring staff

The service really stands out at Veranda Grand Baie, was really good on all areas Good location too with restaurants really accessible by walking along the beach

This a truly lovely hotel and we had a fabulous two week stay. The location is fantastic you can easily walk into Grand Baie for dinner or shopping. It was easy to find and ideal for exploring the island. The views from the pool and the beach are of the stunning harbour, where there is lots of boats coming and going, which was fun to watch. The hotel grounds and communal areas are very classy and well maintained. The hotel activities were really well organised by an excellent team, we attended rum tasting and a cooking demonstration. Our apartment was lovely and kept very clean, with excellent AC. All of the staff we met were lovely, they seemed happy to be there and enjoyed talking to the guests which makes for a very pleasant stay. I would especially like to thank the ladies in the hotel shop who looked after me very well. The parking was handy too as we hired a car. The only tiny problem we came across for the whole stay was the beach bar lunchtime food, it seemed very badly organised, taking up to an hour for food to arrive, it was lovely when we eventually received it. I would recommend this hotel as a really great place to stay, don’t hesitate to book.

The best out of all the Veranda hotels on the Island. It is almost a boutique hotel with lovely room decor and finishes with a warm tropical ambience. Nice location on a small attractive strip of beach and a great pool. The staff are amazing and certainly an improvement on when I last visited in 2016. The only slight disappointment is the main restaurant where the buffet breakfast is only acceptable and not the vast range and variety of the larger hotels but the dinner buffet is a let down. The salad selection is poor and the mains are not great and lacking in variety and poorly prepared and served. It is the ambience and decor and staff that make this place amazing only let down by the restaurant.

It would be nice if the safe in the room was bolted down

This was a beautiful property and very friendly staff, and lots of included activities. Shopping nearby was fun too!

A Memorable Stay at Veranda Grand Baie Hotel & Spa – Warmth and Hospitality at Its Finest From the moment we arrived at Veranda Grand Baie Hotel & Spa, we were enveloped in a sense of genuine warmth and hospitality that truly set the tone for our entire stay. The welcome we received from the staff was nothing short of amazing – warm smiles, gracious greetings, and a sincere eagerness to make us feel right at home. The check-in process was one of the most intimate and pleasant we’ve ever experienced. Rather than feeling transactional or rushed, it was relaxed and personalized, making us feel like valued guests rather than just another booking. We appreciated the attention to detail and the thoughtful way everything was explained to us. Throughout our stay, every member of the staff continued to impress us with their friendliness and professionalism. Whether we were passing by reception, dining, or simply relaxing on the property, we were always met with warm greetings and helpful attitudes. It’s clear that the staff take real pride in creating a positive experience for guests, and it made a big difference in how enjoyable and relaxing our time was. We left feeling incredibly refreshed and well taken care of, and it’s largely thanks to the incredible team at Veranda Grand Baie. We can’t wait to return.

The hotel itself has a nice design and clearly has aspirations of grandeur but it is let down by the service. Reception staff are passive aggressive and indifferent. Room service options are awful. Spend a bit more and go to another resort nearby.

Lovely hotel beautifully styled warm and welcoming staff, great location, would recommend

This property is stunning and very well maintained

Staff where very friendly and helpful all around the hotel including the boathshed

Stayed here March 2025 for business. The pictures of the rooms online look nothing like the actual rooms. We booked a family room with the separate seating area and double beds. We got an approx 300sq/ft room with one queen bed and a hanging bamboo curtain separating two single beds - they showed us the other options which frankly were even worse. I cannot stress enough how shockingly inaccurate the online advertisements of this hotel are. We did not have hot water for most of the week. There were cockroaches in the bathroom regularly. The common areas are fairly nice and the food at the buffet is acceptable but nothing to write home about. The bars are rarely tended, so be prepared to typically wait 5-10 mins for drink service while they track down a bartender. To call out a couple positives: the staff were very nice and we had one dinner at the Lobster Restaurant on the beach which I would rate fairly highly. Overall, not a great experience and not what I would expect for $250 /night. I would not stay here again, the quality does not warrant the pricetag. Finally, be cautious when you checkout. They sneak a "charity charge" on your invoice without calling it out (~$25). It's for a number of local non-profits which ultimately I donated to but it certainly would have preferred that it had been communicated.

Great place to stay. Highly recommend.

Property is refreshing and modern. Great pool and beach area, crystal clear water. Food was good as was service. Check in was a bit weird and long winded, perhaps island time.

Amazing stay. We had our 4 year old and had a great time.

The hotel is beautiful and we loved the position. We had a privilege room which was lovely, close to the pool/reception and thankfully meant we weren’t disturbed by the bar/restaurant next door. The staff were in the main really nice and friendly but often quite slow/disorganised. Drink orders sometimes took forever to arrive, something was forgotten at least half the time, the wrong drink delivered etc. Breakfast and dinner are buffet style and I found it quite off putting that the food is uncovered when there are a lot of flies and birds in the restaurant area. A few people we spoke to (us included) had dodgy tummies for a couple of days. Lunch was a la carte and better. The cost of drinks and food for those not on all inclusive is extortionate meaning the hotel bar was pretty dead in the evening. Some of the evening musical entertainment was brilliant (the band of 3 particularly).

Great location for access by foot to Grand Baie. Just the right amount of sunbeds by the pool and on the private bit of beach. Free waterports - kayaking, paddle board, snorkeling and glass bottomed boat trip. Enjoyed the breakfast, other food was ok. (Recently?) renovated in a beautiful colonial style but there were some small things in our room which could have had more care taken over. Had been cleaned in a hurry for our check-in so a fee things were dusty and there was a wet cleaning cloth left just inside the door. Service was mostly good and all the staff were super friendly but just a touch too slow at times. Gave us a packed breakfast for our early flight but the sandwiches were stale. Overall we loved how relaxing the hotel felt and the style and would return for the right price.

Amazing staff! Shout out to: Manisha, Ashvin, Beltran