Location, quality of room, cleanliness.

The hotel is lovely. The room was clean, the housekeeping staff were wonderful as were all the hotel staff. Everything we might have needed were looked after. It was a great 10 days.

Clean rooms, good value, excellent beach access, all the key elements necessary for a fabulous Caribbean holiday.

Centrally located in the West End. Great local shopping, bars, good selection of restaurants. The staff here as well as in the Cafe were so friendly. The breakfast choices that were included were so filling. Beach well kept right across the street. The rooms could be undated but fine for our purposes.

It was a great spot with a beautiful ocean view across the street. The staff was very friendly. The only drawback for me was that there was no hot water on the floor we were on.

Hi, everything was great

Room was clean, but did smell moldy.

The staff was very friendly, but having at least 1 bilingual attendant would be helpful. When we checked in the room wasn’t fully ready, no hangers, preposition beach towels.

Perfect

The location is perfect across from half moon bay. We swam out to the swinging ship and swam In the ocean. The hotel is convenient to ALL of the restaurants in west end. We walked from one end to the other in 45 minutes and there were so many restaurants to choose from. The hotel staff was wonderful. We had a 1 bedroom apartment with private balcony and two queen beds. The room was very spacious and perfectly decorated. The outdoor space had a huge shared patio and long balcony overlooking the ocean. It took a while for the hot water in the shower to heat up but after about 10 Minutes- we had hot water. The ac was great. There was bottled water to refilll bottles outside the room. I would recommend Mr. Toucans.

We had an amazing stay at Mr. Tucans. We stayed in room 214 the double bed open layout with kitchenette. It was spotless when we showed up. The houskeeping crew kept it spotless and filled with fresh linens. The beach is exactly 22 steps from the front door to the water. The free breakfast was 7/10. Not really enough to fill you up, but good. The staff was always helpful with questions and printing out our return airline tickets. There were plenty of places to eat within walking distance. We enjoyed the street tacos from the vendor by the roundabout. Its one building the the east of the hotel. Dont forget to try out Sandy Buns located a few buildings to the west. That was by far the best food and portion size we came across. Make sure to try out the Baleadas. They were only $2 and filling.

Staff was great ac kept room cool

Clean and neat room. Staff was helpful. Location was beautiful with an outside deck to die for. Wish my stay was longer. Beautiful view of West Bay. It’s not a 5 star resort, but worth more than the price.

Clean room, helpful staff, and right on the beach!

Room clean, staff super nice and free breakfast was great

Mr Tucan is an excellent place to stay. I would definitely stay there again.

Great location and right across from a small beach. Walking distance to scuba and restaurants. Next time we will upgrade to a large suite but it was clean and had a mini fridge and safe.

The hotel was in a perfect location, the staff were warm, friendly, helpful and welcoming. We absolutely would return. The room was a good standard. The only drawback was i thought I'd booked a room with a kitchenette, but i hadn't. That was my mistake and if i returned i would opt for that next time. There was a small fridge but for a two week stay, we could have benefited from a a kitchen. Other than that. Truly wonderful wiho the reef no the doorstep!

The room was very clean. The location to the beach was stellar!! The little rooftop social deck for guests was so much fun (and we made some amazing friends), the location is generally quiet with just the right amount of people out and about. Loved how we got beach towels and beach chairs as we needed. The Bean Crazy breakfasts are top notch!! Their coffee is amazing. It’s great that the hotel has drinking water for guests (water cooler). Lots of little stores nearby that sell drinks and snacks. Negatives: the staff was maybe too laid back and never around when needed, they had a couple days where the tv was out and one day when the internet was out, the bed was not very comfy, the showers rarely had hot water. A person had to be careful of the traffic on the road and on Saturday nights, the motorbike sounds are insane, zipping up and down the road,

The location is perfect--steps from the beautiful beach and a quick walk to dozens of great restaurants. Breakfast was included with our stay and we really enjoyed the options. Excellent coffee and services in the clean, air-conditioned cafe. Our room was clean upon arrival and the cleaning staff was great. Some quirks--we hung our towels to be reused to safe water but the cleaning staff always took them and left brand new ones. We were able to get clean beach towels when we needed them. We also appreciated the 5 gallon bottles of water that everyone had access to. We enjoyed sitting on the deck reading (it rained quite a bit during our visit) and we met some nice guests from all over the world. Our room--211--is a family room with a full size fridge, microwave, and stove. It has two queen size beds. A shower curtain would be helpful as you couldn't help but get water on the floor, and it would have helped with privacy for a family sharing one bathroom. And hooks in the shower would help with all the dripping bathing suits. Small suggestions but we loved it and we would definitely stay again.