Overall Ratings & Reviews Shangri-La Le Touessrok, Mauritius

We loved every second of our stay here. We were upgraded to a beachfront frangipani room which was great. 4 different restaurants - all with fantastic food (Saffran was probably our fave). We had no issue getting reservations. The all included watersports (inc motorised) were amazing. The staff were all fabulous- they couldn’t do enough to help you. We’re already planning our return trip.

Nice location but was still work in progress post renovations Amazing new restaurants We had not hot water for 4 days

Probably the best hotel experience I’ve had! The hotel is beautiful. The beaches are incredible and the staff are the most obliging and attentive I have ever encountered. The restaurants and bars are varied and well run. There is just no limit to the good things that can be said about Shangr-la Maury!

Amazing hotel, beautiful restaurants, courteous staff and would definitely like to visit again.

Absolutely loved it, We had the most amazing vacation. Food, service, facilities, everything was exceptional !!!

The resort itself is max 3-4*. Old concept. Constant selling attitude of staff (room upgrade, better this or that etc.). Service attitude of staff not existing in many areas. Restaurants are ok but totally overpriced. Two episodes of our stay: During arrival, we had to wait 75 minutes in our room for our luggage (we were the only arrival at this time). There are different areas to enjoy the beach (all areas are free). We were asked by the staff to leave the beach lounger because a more important guest wanted to lie there.

I going to Mauritius for business two times a year since seven years, have tried almost all five star hotels, Shangri-La is the best in terms of location, service and food !

Our room smelled of dampness when we arrived and the air conditioning would blow cold air even when it was turned off making our room unpleasant. The hotel provided us a cleaner room. The hotel has a stunning private island which made our week trip worthwhile yet the service and food was not up to the standard of a top hotel. Especially that we stayed at the One and Only Mauritius hotel the previous week, we could really feel a lower quality of service and food. The hotel needs a renovation and a more luxurious feel

Great place for a family holiday. Reception, service, food, facilities and overall atmosphere is impeccable. Kitchen is extremely well managed and food, hospitality and service were amazing. Surely a repeatable vacation and location.

I have travelled to over 40 countries, many several times. This must be THE best hotel I have ever stayed in. The money is 100% worth it, my only regret was not staying here longer. Loved every single second. Thank you for a memorable trip. Anyone considering this, book it!

Stayed with friends to celebrate 2 wedding anniversaries and 2 big birthdays. Relaxed, played golf and ate really well. Hotel is amazing. Feels so relaxed yet everything is run so efficiently. The staff are the best thing about the hotel. They are all wonderful, friendly and helpful. Feels like they really want you to enjoy your stay. We have visited this hotel several times and keep returning because the staff are so good. Golf course is beautiful and really well run so there is no waiting. A day on the private island with a long lunch is magical. Really good selection of restaurants. All are excellent but do book before you travel if you want to dine in the signature restaurants.

Excellent from beginning to end. The hotel staff are very helpful, the hotels has two islands which are very easily accessible with boats leaving the jetty every 20 mins. the sea is very clean around the hotel and the food is delicious. the experience was superb!

Beautiful resort and the staff was incredibly good. They were all very professional and courteous. The food was also great.

Quite and very relaxing.

The hole property was amazing and the staff were really nice to us. Best resort we have ever stayed.

What a wonderful stay! The hotel is gorgeous, staff permanently available and the service excellent. Looking forward to coming back

Me and my partner had a wonderful time, the staff were very attentive and respectful. Words would not be enough for the views and the level of service given, you would need to go there and experience it your self. Big thanks to Prince, Rakesh, Deepak of resort. 5 star in every category!!!

Staff are so genuinely caring. The property was stunning and all the staff couldnt do enough for you. I would like to give a special mention to Prince, Deepak, housekeeping team and gentleman who organises water sports. They all made our stay even more incredible. The breaks service was amazing and the whole property is stunning.

We stayed at Shangri-La Le Touessrok for the first 3 days of our honeymoon. This resort exceeded our expectations on every level. The staff was INCREDIBLE and made us feel like royalty. They bent over backwards to give us the most welcoming and enjoyable visit. We purchased the honeymoon package, which included a breakfast on the beach (was fabulous), foot massage, bottle of sparkling wine, and flowers/balloons. They even went above and beyond with that. They surprised us with a delicious cake to accompany the sparkling wine and had our room completely decorated when we returned from dinner on our anniversary night (we were honeymooning 2 years late due to Covid). The spa treatment was wonderful - much nicer than expected for being part of a package purchase. We spent an afternoon at the private island, to which they provide transportation, which was something we didn't know about until we got there. (Would recommend it!). We got to know the staff on a first name basis, and I honestly have never experienced the level of hospitality and kindness as we did at Shangri-La. I have zero complaints and would absolutely return to this property if we ever return to Mauritius.

Not as expected! Photos of the room and Hotel being showing are not match with reality!