Location and small size.

The staff were very friendly

All staff lovely esp Maxine and Rayden. Couldn't be more helpful. Booked an ocean view room but we were on the ground floor so couldn't see much of the ocean but our main bug bear was people sitting right outside our room patio talking loudly and smoking from early morning to late evening. Really spoilt things for us...

Lovely seafront room, very friendly staff.

Food was terrible except breakfast. Service was awful except Dominique & Donnell. They were incredible & actually understood customer service!

All inclusive property, great for fun seekers. there are Bar and plenty of Music nearby.

It would take a lot to get us to return back to the hotel. Highlights: - location - private beach/ bar service at beach - lovely check-in service. Stopped there. Lowlights: - majority of staff were rude. Evident change in staff's friendliness when Mr Odle, the owner, appeared at the hotel. - food variety was unhealthy and lacking. Hotdogs and fried chicken were offered on New Year's Day lunch and the 'snack bar menu' wasn't available because 'the chef said so'. - must book your time slot in for lunch and dinner which felt restrictive - forced to eat off plastic plates and use disposable cutlery on New Year's Eve because they needed the plates for the dinner later on in the evening - 'spa' services not accessible. We had to WhatsApp the spa ourselves for them to only reply after we checked out days later. Missed opportunity for the hotel. Feels terribly budget despite the rooms being well kept. Wouldn't recommend unless you like a limited menu offering beige food, rude staff and want to get drunk by the beach with cheap alcohol.

Room so basic, I couldn’t get hot water and shower was pathetic. Room on fourth floor no lift and I struggled with stairs. Receptionist rude. All very tired and in need of a refurbishment

Horrible!!! If your Black any kind of Black do not go there! You will truly be treated like a second class citizen while in community with white patrons!!!

Very clean room Pleasant staff and very helpful. Very peaceful and relaxing environment Great location

All staff amazing

The staff at Mango Bay are outstanding - they go the extra mile to please their guests.

Booked for a Pool View Room, was offered a Room facing a wall and trees (see first picture), had to complain, call hotels.com, and wait for 2h to get a proper Pool View Room (second picture) Same issue next day at the restaurant, was proposed a terrible table by the road, furthest possible from the beach, asked for a beach table as there were 3 available, had to insist 3 times as the staff were complaining these tables were not ready, in the end took them 2mins to get them ready…

I'm a disabled veteran that enjoys a drama free environment. This is my second time staying at Mango Bay and the staff is unbelievable! They are friendly, polite, and pay attention to detail! I will always recommend this location to friends and family.

The staff was welcoming and very friendly and attentive. We had a great week and lots of relaxing. Variety of options for activities and not having to think about your food or drinks was a good option for us. Would definitely recommend them!

The staff was simply amazing. The facility is showing its age, but still well kept and the staff works very hard to keep it clean. A very private and queit place to relax. Not a booming party place...look elsewhere for that. Not a complaint, it was a welcome relief!

First the good...Food and drinks excellent. Beach is beautiful and convenient. The waiters on beach are great and i like the flag system they use for service. Bad...took me a day and a half to get a beach towel. Not told about activities or even how to get to our room. No map to help navigate the resort, not that it is big but it would have been helpful. Our room was clean and comfortable. All in all good stay.

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Mango Bay is an excellent resort that caters to the individual who wants to relax and enjoy the beach. Outstanding accommodations with a superb staff. We had a great time! Will book again

Bed and sheets was very comfortable, and food was excellent