This place was excellent the only complaint I had was that the pool and spa were not open

I want to thank Ermek from the front desk, who went over and beyond helping me located my lost luggage from airport. My luggage arrived the 2nd day, because of his efforts

They bumped our reservation without even prior notice Cannot believe they preferred to give priority to guests whose plan were delayed and stayed another day.

Hotel staff were very unhelpful towards those who can only speak English. The room felt musty and dated. Bedsheets were dirty, had to ask housekeeping to change sheets for me. I only stayed here cause of the location, would not recommend otherwise

Very helpful and professional staff

Apparently there was an issue with the reservation system! When we arrived at the hotel, we were told that none of the rooms we had booked are available. However, on Expedia rooms were still bookable. If you have a problem with your booking system, make at least sure people do not waste their time and money in taxis getting there.

Despite requesting airport pick up on arrival. No one was there to pick me up. Very frustrating after arrival from a series of long flights

Good hotel at good price. Would be nice if staff at restaurant spoke better english.

This is a good location hotel. But they have to upgrade the air-conditioning system in the room. The hallway is colder than the room. It is a old hotel need upgrade.

We stayed 1 night at this hotel in May 2024. The Plaza Hotel Bishkek was a good place to stay in Bishkek. It’s directly across from a soccer stadium and also across from a major park. There are many restaurants within walking distance. City center and government buildings are all nearby.

Perfectly ok and well located.

central area with nice restaurant and clubs across the street. No light in the hallway and I thing they recycle the days before french toast so it was rubbery. Staff barged into my room at 830 pm while I was sleeping. they have keys to all the room so I feel one hast to be safe with valuable. good for the price. I am sure if I got sick at the hotel or before i went there but i was miserable

The reception is very friendly and helpful. The hotel is very nice and so are the rooms.

Good location, a bit stuffy.

I got an inside room with no window but did have a balcony so there was enough natural light. Room was small but bathroom was comfortable.

It’s a bit run down with dirty carpets and dusty surface areas. One day elevator didn’t work for a bit. The lobby is shabby. the front desk staff refused to give us second room key without explaining a reason. Breakfast was listed to be free on Expedia, but turned out to be not.

Good location, clean,

Everything was quite pleasant with my stay. Room comfortable and A/C was a nice reprieve from unusually hot June weather. Overall good value.

Good

Air conditioner not working for 24 hours. Dirty bathroom