Overall Ratings & Reviews Zenitude Hôtel-Résidences le Salako

No kettle in the room, no tea or coffee—nothing provided. Just the basics, no amenities too.

Very mediocre

Reception/check-in was pleasant and professional. Zenitude Hotel is divided in two main sections: Clipper and Residence Salako. I was in Clipper. This section requires a lot of renovation and clean-up. The bathroom was unbelievably dirty. There was mouldy grime between the tiles in the shower cubicle and the bathroom floor.I had to buy AJAX and a scrubbing brush to clean it off. The room was not so bad. The cleaning staff was very pleasant and efficient - they made do with whatever they had or what was given to them. A hot water kettle for coffee and a microwave oven would have been nice. The corridors and exterior of the whole place needs a good renovation - they were doing mostly patch-up covers on our floor. The grounds are very nicely maintained. The semi-private beach was very accommodating. The breakfast was very good with a large choice. Supper, when we decided to have and pay (EUR35 pp), was okay. Le Pelican, the resto-bar is a pleasant addition to the hotel. For the size of the hotel, parking was very limited. All in all it was a pleasant stay but a tad too expensive for services received.

On entend tous le bruit de la chambre à côté gauche ou droite plus en étage. On peut pas dormir. Et la salle de bain Euhh zéro.

Good hotel with lots of space. Near restaurants and small supermarkets. We did not have a car but travelled by local buses.

Nice clean place well located but the staff/hotel doesn’t care to provide basic services such as a working safe (spent 40 min on my time on arrival to finally convince them to fix it), telephone service (was in repair for the whole 3 day stay ), wi-fi in the room ( signal not strong enough, had to go outside to get a signal).

Went there for tennis tournament. Music restaurant until 2am, can not sleep

The room was clean, comfortable and spacious. House keeping did a great job each day. Beautiful views from balcony. Full access to the beach. Convenient proximity to airport, restaurants & beaches. Le Gosier is definitely the place to stay. Our only main issue was the lack of WiFi connection. There was no WiFi in the room. NONE AT ALL. And very limited internet access around the property.

Run down property but very clean....Poor service

The Breakfast here was very good. The Pelican Bar is very nice and handy. The beach is small but nice with plenty of natural shade. The rooms are quite small. Though you book a room expecting a balcony view it is misleading. The hotel has 3 separate buildings of rooms so it seems a bit disjointed and is spread out. The 3:00 checkin is so inconvenient....it truly should be 1:00. There are several restaurants very near that are good.

Very nice view from our room.

Enjoyed my short stay at Zenitude. Staff was very helpful at checkin, room waa clean, wifi was excellent and breakfast was very satisfactory.

The positive points are, the breakfast setup, the cleaness of the room, and the courtesy of the staff at the reception. However, the parking area (holes) and the condition of the road by the entrance is deplorable ( holes and retained water).

J’ai réservé aux résidences Salako et on nous a mis dans un autre bâtiment avec vue sur les toits et les clims. Très bruyant. Chambre médiocre

I did not like that there was only buffet options for breakfast and dinner but aside from that the place was fine. The beach was nice

Great reception. Comfortable hotel. Accessible Beach

I like it the people very nice and polite

Although not in the Hotels control, we only had running water for 1-2 hours a day. I don’t recommend traveling to Guadalupe until this problem is resolved.

There is no water at all, they should not be allowed to continue their business, this is unacceptable

The beach view was beautiful but, the furniture were out dated