The breakfast buffet was very good. The chef on hand fixed omelets, French toast, etc with a wide variety of meat, cheeses, etc

Enjoyed

Excellent customer service always. Tyson is a star who treats customers with respect.

Did not use the pool.

Excellent staff and customer service

No hot water in bathroom, had to shower with cold water

Great customer service. Very attentive and responsive. The dining needs more options.

Enjoyed my stay

Very friendly and excellent staff service. Breakfast was good. The hotel is in a good location.

everything was pleasant

The service was excellent. The cold water was off when I woke up because of a problem they were fixing. They fixed it and made sure everything was okay.

Every member of staff I met was friendly, helpful and efficient. A real credit to the hotel. Sadly I will not stay here again owing to the room. There were mosquitoes in the room meaning I had an incredibly uncomfortable night with little sleep. Presumably they knew about the problem and that’s what the can of doom next to the bed was for! The aircon was barely detectable and of the supposed range of channels on my one kids program and the news were working properly. You do not expect to encounter these kinds of problems in a Marriott hotel and at the price charged

We always look forward to stay at Protea whenever we are in Lusaka. Excellent staff friendly to the kids and clean linen always

Good clean and friendly

Super friendly staff. Everything went well.

Beautiful and well priced. Excellent location near good shopping and restaurants

Good location next to eastpark mall. Hotel has nice rooftop bar where you can relax. Good breakfast and coffee was also quality coffee in breakfast

Rooms were modern and spacious, Wi-Fi was good throughout the day and the breakfast buffet was excellent with ample variety. All staff I encountered were very attentive, polite, kind and went out of their way to ensure guests had an excellent experience. The hotel is currently undergoing renovations with construction happening during day time hours. This did not adversely affect the week I spent at the hotel. Once the renovations are complete, I anticipate the hotel will be even better.

This was our second stay. The staff is superb. Friendly. Personal attention. Showered us with romantic rose petals, candy, and wine for our wedding! Wonderful service at the breakfast buffet. Very clean rooms with plenty of parking water! Only complaints: room service is a little slow and the Internet isn’t very good.

Very friendly staff and helpful. Service was excellent and staff will do extra just to help Very comfortable king size bed. For 3* it felt like 4*