Airport shuttle is very slowly, since I call the receptionist, almost take 1.5hours to pickup me from Airport.the toilet is different with the photo show us.
Kerlos Atia Abdalmalak
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was excellent; the staff is so friendly. Breakfast is good with a wonderful view of the city.
Only minor issue: the driver for the airport pickup service delayed around 30 minutes to pick me up.
Aaron
with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff were very friendly and helpful. The shuttle drivers were good people. Loved the free breakfast and coffee. The lounge on the roof was great.
Overall great experience.
Teklemariam
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Very noisy.
Nedad
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very good..Staff need trening…
Samuel
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The staff was amazing and the rooms were clean with an amazing view.
Grum
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Amazing Hotel, Amazing Room, Amazing Staff, Amazing Service. This is the place to stay in Addis!
Bright
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean rooms, views from the rooftop are so magical! Different breakfast options for different days. Love it!
Mamush
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
All staff
Mustafa
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
VERY friendly staff. I stayed 3 weeks had no complaints except for occasional very minor glitches … normal for that duration. Those were addressed instantly. Room soon felt like a comfortable and familiar “nest” in Addis. Two restaurants were better than most external restaurants. Recommend.
Moges
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Very clean hotel
Ermias
Leisure Family
2.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
There is a smell that comes from the room or toilet. The bed is very small
Etuate
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
I have no comments about the property, everything was great, the property, location, staff especially the food was so delicious
Arastoo
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Great staff. Good restaurants
Mona
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The staff were super friendly.They even gave me a wonderful birthday present (upgrading my room) 😍and they made me a small birthday party by bringing a cake to my room and singing to me 💜
Saranora
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The staff were warm and welcoming right from the entrance. They assisted my mum and me with her luggage, and check-in was quick despite a temporary power outage, which was beyond their control. The room was a comfortable size for two, and overall, we had no issues.
saleh
Leisure
2.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Need. To update every thing
Mahmoud
2.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
No AC or fan. Room very hot at night, and when you leave windows open for some ventilation insects gets into the room and you can’t have a comfortable night sleep. Asked for a fan and they said they did not have, ended up leaving early before my planned check out and went to another hotel.
Bethy
Business with Friends
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Everything works for me except that the Elevators are two small boxes for the entire building. I stand 12 minutes to get into one. Just pray there is no fire or emergency that you need to get out of that building fast. Otherwise, I like the service, cleanliness, and everything else.
metemek
Business and Leisure
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Its nice and clean. Friendly workers. The service is good. And the location is perfect. Because it's center of the city