Jacaranda Nairobi Hotel

Explore Jacaranda Nairobi Hotel
7.8
Pleasant
From 157 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.4

Service and Facilites

8.2

Traveller Reviews Jacaranda Nairobi Hotel

Number of reviews per page
20
40
Top reviews
Stéphane
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very supportive staff, incredible location, hotel grounds very well kempt and comfortable. Will book again.
John
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Decent rooms. OK TV channels. NICE gym. Great pool (gets a lot of local school swimming classes.) Super outside areas .. you're in your own beautiful garden within the city. Walk across the street to Sangrit Mall. Quick travel from airport and into West Nairobi via freeway. Good food and prices. Room price can't be beat compared to other similar options
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Aldo
icon-Business
Business
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good property for a short stay in nairobi. The price was good and location unbeatable
LEWIS
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent location for my needs. Screens on windows might help keep mosquitoes away.
Imad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very convenient location. Friendly staff. Property needs renovation.
H.
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Average hotel but we were given a room with no AC. Then sent to a room with a noisy AC. Then sent to a room without twin beds and I slept on a mattress on the floor. Staff are friendly and it’s across the street from a nice mall.
Paul
icon-Business
Business
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Really friendly helpful staff, very clean room, no air con. Enjoyed my stay good value.
James
icon-Business
Business
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The WiFi system does not work well. They use some sort of system that is easily blocked by anti-virus protection and the only solution is get help from their IT guy. I did not have this problem elsewhere like another hotel or at the airport that all had the open access/no password connection. Secondly, this place is in need of serious remodeling and upgrading - it is thread bear throughout. The closet doors were nearly falling off. It is over priced for the status of the facilities.. The gym has equipment that is old and some do not work like the stationary bikes. The only positive aspect is the garden and pool area
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Richard
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

A green oasis in a great part of Nairobi. The superior rooms are recently updated and very comfortable. Very nice!
Brian
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Nice hotel at a good price.
Howard
icon-Business
Business
10.0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Extremely friendly staff, well appointed rooms, in a lovely setting, and great location.
Keeley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

We were harassed by beggars when walking around the area at night. While the beggars don't do anything but beg, it gets annoying. Property needs updating. Staff is amazing. The staff makes it worth staying at. Also, being right by the Sarit was so convenient.
emma
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Excellent value for location and faciltities. Great gym, spa and pool, and good selection for breakfast. Great to have a green space, and quiet pieve of nature in the heart of nairobi.
JALAL
8.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

It was wonderful
Howard
icon-Business
Business
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Ideal location. Friendly staff. Clean and comfortable. Good breakfast.
Howard
icon-Business
Business
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Welcoming, efficient and friendly. Amazing location.
LEWIS
icon-Leisure
Leisure
8.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

Rooms needs updating. The bath tub had cracked tiles etc. Buffet breakfast is over priced for customers who do not eat a lot of food for breakfast.
Lisa
icon-Business
Business
8.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

It was amazing
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Number of reviews per page
20
40