7.4
Pleasant
From 31 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

8.0

Meal

7.6

Location

7.9

Service and Facilites

6.8

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Traveller Reviews Vista Residences Genting Highlands by Vale Pine

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Customer reviews
NIK N. I. B. M. Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 176 week(s) ago
The house is so nice provided with coway, water heater and also air conditioner inside all rooms. The pool is so good. I love it. Surely I will come again. Thanks for the hospitality!
2 people find it helpful
Farhan A.
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 275 week(s) ago
cleaning fee, should include in hotel price. do not spare it.
2 people find it helpful
Mohamad N. B. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 282 week(s) ago
Frustrated. Reason to pay another RM105.00 for cleaning charge which was not stated at the time of the offer. As if there was a hidden charge that had to be paid.
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mohamad h.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 284 week(s) ago
Very bad for servicing. Toilet 'hancing' and full garbage. Excluding charges for cleaning fee..😤
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Marta
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 289 week(s) ago
Lack of service because there is no CS that can be asked when needed. There is hardly anyone in the lobby who can be asked. all use self service. For new people who don't understand it is very difficult. Moreover, the night would come to sleep.
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Mai S. E. B. M. R.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 292 week(s) ago
The house is comfortable and large but cleaning fees rm80 is a bit high for 1 day and extra parking is by rm10. I have byr owner but still smpi I have rr10 extra parking near security 😪
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Amirah Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 296 week(s) ago
best and clean 😍 and many extra bed. Thanks...
1 people find it helpful
Shafinaz Shafinaz
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 298 week(s) ago
The services is so bad. No receptionist just by call. I was waiting about 30min for checkin. I also must paid RM80 for cleaning room so expensive! But the suites is very nice.
2 people find it helpful
Kammisetty V. R.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 298 week(s) ago
This is worst thing I have ever experienced before while making booking no one shown the extra charges for hotel they are asking 65mr for cleaning this is not at all correct. you are trying to cheat us
3 people find it helpful
Ollie O.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 299 week(s) ago
I have to pay 80 ringgit per night for a cleaning fee. The cleaning fee is too expensive for the service apartment.
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2 people find it helpful
Nicholas K.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 301 week(s) ago
Very new suites that is quality, clean, convenience and comfort. Have bathtub, washing machine, refrigerators, hoob. Geat location! Will visit again
2 people find it helpful
muhamad s. b. i.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 301 week(s) ago
Comfortable and clean room, beautiful scenery and fresh air, packing is only available for a small car only if you have to pay, xda counter for checkin only call and send key, pay rm80 for cleaning fee checkin at first, everything was okay.
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