7.6
Pleasant
From 68 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.9

Location

8.0

Service and Facilites

7.8

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Traveller Reviews I Love Grass

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Customer reviews
Rasa y. p. a.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 225 week(s) ago
The mattress has lots of body mites, so it has bumps, can't sleep all night ... unsatisfactory service.
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Accommodation's Reply
04 Apr 2021
Hi Tega, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Indah!
Vina Y.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 236 week(s) ago
The rooms have lots of walls that are damaged due to humidity, in the rooms there are also many small animals so it is very disturbing when sleeping. Soap is not available so you have to ask first then give it.
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2 people find it helpful
I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 239 week(s) ago
Friendly service, clean place, according to the photo description.
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Eko K. W.
icon-Family
Family
icon-origin-TRAVELOKA
5.2
/10
Reviewed 246 week(s) ago
The room was dirty, the room was air conditioned but smelled of cigarettes, the bed was dirty, the sheets and pillows and the bathroom were dirty.
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Accommodation's Reply
10 Nov 2020
Hi Eko! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Bayu!
Made W.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.7
/10
Reviewed 275 week(s) ago
The toilet is not clean, the hot water is not alive, the room is clean, the staff service is good.
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EKA
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.1
/10
Reviewed 289 week(s) ago
Can the smallest room, the front of the no. 1 door typical of Bali, the interior and the furniture is old. Cramped room, dusty cupboard like no one ever used it, tube TV! toilet is very dirty, wc super dirty, slush wc water does not work, long shower output, hot water does not work! mineral water only gets 1, toothbrush gets 1, soap, hada buma 1, towel only 1, It should be right. 2. the guest just input 2 really different from the next room, I happen to order 2 rooms. The other room that my friend uses is not bad, the TV is Led, the room is spacious, the shower is like new, the toilet is not bad, the interior is new, but the toilet is again dirty!
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Linda N.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 289 week(s) ago
I request for early check-in. Just to put things in, but the staff did not give permission, told us to pay extra for early check-in even though the room is empty. I am also a hospitality person, just 5 star hotels give special requests for early check-in without extra fees if the room is indeed available too rigid, inflexible. Finally, inevitably I pay extra for early check-in even though only to put goods. So ridiculous
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3 people find it helpful
MACHRUP S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 291 week(s) ago
Very satisfying and comfortable!
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Purbo S. H.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 291 week(s) ago
Order deluxe room, given a room next to the receptionist, very annoying when someone is calling? during the recess, a small shower, water bath does not want to dry.
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Andriyanti S. N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 293 week(s) ago
The electricity went out several times. The air conditioner is not cold. Staff are friendly.
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Sukmayani
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.4
/10
Reviewed 293 week(s) ago
The room is pretty good for a pretty cheap price, but unfortunately the bathroom looks dirty and the shower is a bit broken, but yes the name is also a cheap room.
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Dwi J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 294 week(s) ago
A nice quiet comfortable place.
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Harmono Harmono
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 301 week(s) ago
Great Place With Minimum Budget that's all you have to hear from me
1 people find it helpful
Fesha N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 301 week(s) ago
First, I was shocked in front of the pool bus that I was traveling in from Yogya, the blessing of Mulya, the plush room was soft, the fragrant smell got a bathtub, satisfied once the early check-in was able to enter the room.
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2 people find it helpful
Ayu M.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 305 week(s) ago
The room according to the photo. Only on the bed sheet there were stains and hot water stains in the bathroom, it was difficult to manage, there was no garbage bin. The most severe address listed does not match the actual address until the stray stranded confess. Even though the waitress was friendly the room was quite good, that's all.
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2 people find it helpful
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