Overall Ratings & Reviews Hotel O 111 Residence

facilities according to price range,

dirty room, dirty bathroom, smelly pillow sheets, no AC, no towels

Thank you very much. The place is nice. My child likes it.

No mat, dirty dusty room. Facilities are minimal. Hopefully it can be improved

Asked to pay an additional 95 thousand, even though I had already booked 228 thousand on the app

Quite satisfied and very helpful if you want to stay overnight on vacation, the problem is I'm from outside Central Java 🙂

Friendly hotel staff, very strategic location in the city center, near Indomaret, Brawijaya souvenir shop, & Malang Strudel. The room is comfortable, just narrow & the toilet smells bad.

Actually, overall it's good, Ma'am is friendly. Only when I borrowed a broom stick to clean the mattress was there no excuse, but not long after that an employee brought a broom stick (tebah). I wanted to cut the sheets because there was still hair * I don't know whose it is.:').

Friendly staff, clean rooms, hot water available.

I was asked to pay an additional 80 thousand. The service was not very good. Then only a few bathrooms were on. Please take down the travoloka or something. We feel sorry for those of us who came all the way to rest. For the hotel, please improve the system/service

The bathroom is dirty, the sheets are also dirty, maybe because the color is white so it is clearly visible. But the place is close to everywhere.

Please pay attention to the bathroom facilities first, then rent it out.

Parah harga boking hanya untuk kamar belum faasilitas nya kayak ac handuk kita harus bayar lagi.

Kamarnya sangat kotor sekali, harga ditraveloka tidak sesuai, sampai sana masih disuruh bayar lagi ac 100k, handuk 2=30k, shower bocor, kamar mandi kotor, sprei, selimut tidak diganti, staff sangat tidak ramah, sangat-sangat mengecewakan sekali.

Sumpah gak mengenakan sama sekali, jadi aku di Traveloka kena harga 85 ribu trus nympek sana. Harus nambah karena ada by sewa AC dan lain-lain

Sangat menyesal pesan hotel ini. Sampai hotel dan bertemu resepsionis niko tanpa senyum salam dan sapa dan dikatakan bahwa karena harga yang ditawarkan traveloka terlalu rendah, maka kalau mau menikmati layanan AC harus bayar 50 ribu, handuk sebesar 15 ribu dan extra bed ada biaya lagi. Pihak hotel malah menyalahkan pihak traveloka karena menetapkan harga yang terlalu rendah untuk ukuran hotel tersebut dan ini pengalaman yang sangat jelek buat saya dan tidak akan saya ulangi lagi ke depannya untuk hotel ini

Cukup nyaman, fasilitas cukup baik. Harga terjangkau, pelayanan ramah.

I really don't recommend the accommodation. The staff are not friendly and very busy with their friends, very rude because they are waiting for rest, the rooms are dirty, the drains are clogged, the bed sheets are smelly and dirty, the rooms don't include AC, so add AC 50k, towels 1 15k.

Pity. The room was dirty and stuffy. The bathroom is really dirty. The bed sheets were dirty, there were liquid splash marks on the walls. Order via the application, when you get there you have to add 50 thousand for the AC remote. Checked in at 7pm, at 8 I immediately checked out because it wasn't comfortable.

Pelayanannya ramah, sopan, lokasi juga bagus, dekat sama banyak tempat wisata dan kuliner di Malang, the best lah pokoknya, rekomen banget buat para pendatang unuk menikmati liburan di daerah Malang, harga murah pula.