Overall Ratings & Reviews Sea Side Chateau

The property is beautiful. However, the mattresses need an update. It was so uncomfortable. Also you hear all noise from surrounding rooms clearly.

SERVICE,

Great ecological area, great sea view, the pool was the best! Great and friendly staff. Owner was always available and very friendly!

I would not recommend this hotel, the housekeeper went only once to my room and did not change the sheets and clean the bathroom or floor.. Bed was so hard need more maintenance the hotel.. the only one friendly was Daisy the kitchen lady that use to prepare the dishes. Only shampoo was available not even hand soap the container was almost empty, curtains smell like cigarettes and they did not had shades in the window was very bright, sheets were changed at all

We ended up canceling before we got there.

I felt from the check In we were an inconvenience. The girls never really had anything to say, the office was messy and we had to fill out these forms on a desk full of paperwork. Nobody really acknowledged us except the gals in the restaurant. The place is tired looking and it feels like nobody wants to be there. I’m glad we were only there one night

Definitely stay in one of the little bungalows and not the main hotel. Good food, lovely place on the beach.

Serene compound at the confluence of the Belize river and the Caribbean. Beautiful and well maintained property with friendly staff. A bit hard to find due to the construction of a new bridge and Google Maps hasn't caught up with the changes.

Staff was not friendly except for the chefs in the kitchen. I think the best part of the stay was the friendliness one of the chef Mr. Ellis and the grounds keeper. Rooms cleaned every 2 days they stated. Not sure if cleaning means putting a fresh set of towels every two days but that what happened. When our towels were wet and we tried to exchange they stated they had no more towels and have to wait until room service. Cups for morning coffee was broken and overall staff was very unfriendly. During checkout rather than ask how was our stay, the checkout person stated I heard that you used one of our towels to dust your rental car and we shouldn't have done that because they trying to keep the cost down! We are very low key family that doesn't cause any disturbance just trying to keep stuff clean. We did ask to borrow a car vacuum or any cleaning stuff but they stated they didn't have. The towel didn't even get dirty as it was used for light dusting but their focus is definitely not on customer service or quality.

It is tucked in a beautiful little cove area with mangrove trees around. The staff is incredibly friendly and helpful, the food at the restaurant is fantastic, and the cabana I stayed in was awesome. Comfortable bed and hot water. All in all I had a great stay and would absolutely stay here again!

it was clean but, alas, rundown. restaurant was very very expensive and there were no alternatives. prices shown are in USD; usually in belize prices are in BZD. As an example we had a small plate of pasta – SMALL – charge was 17. we thought that was pricy for. Turns out it was USD; outrageous. There are broken-down cars and outlier buildings in disrepair in full view of rooms. Sadly, it was a nice place once, but there is no maintenance, i.e., missing light bulbs and cobwebs. also pick up at the airport charge was 25 usd, never mentioned that on the ad in hotels.com,

Very beautiful and easy going staff

Infinity pool was very nice as well as the staff

Property was nice- lots of lizards :) it was too windy to use the kayaks etc, but definitely a plus having those. Pool was awesome instead. Mattress was extremely hard, not a great sleep. And the server at the restaurant was… uncomfortable being served by. A large group arrived and it seemed to completely throw off the staff in the restaurant. We had to remind her at the end what we ordered and we were not the only individuals who were staying there that had the same issue. I’m not sure we would stay again. Probably only out of convenience (it was only 15 mins to airport)

Great hotel in Belize city

Lovely spot for airport layover or chill day or two

Listen, if you dont want to explore Belize and youre just in and out. Its probably okay - at about half the price. The complimentary breakfast was acceptable, but the restaurant was rough. The problem is that its so isolated that there arent many choices and they know it.

The property is gated with security. The pool was great. Sea side.The staff were exceptional. 5 min to the airport. Food was great, but slightly overpriced. A.c worked amazing. My one and only complaint is there was no fridge. I Would absolutely stay here again. Best part . Mushroom the pug dog. ( I think he's the owner)

Everything was great

Nice and close to airport