Overall Ratings & Reviews Mercure Makassar Nexa Pettarani

Dear Valued Guest, Thank you for your positive review of the Mercure Makassar Nexa Pettarani Hotel. We are very pleased that you were satisfied with the friendly and helpful hotel staff, especially during the early morning check-out process. We are proud of our team who always strives to provide the best service and ensure guest satisfaction. We are committed to continuously improving the quality of our service and ensuring that every guest feels satisfied and comfortable during their stay at our hotel. We look forward to welcoming you back and providing the same satisfying experience. Sincerely, Wahyu Nursekha Wijayanti, General Manager

Dear Mrs. Cahyanti, Thank you very much for your positive review of Hotel Mercure Makassar Nexa Pettarani. We are glad that you are satisfied with the facilities and services we offer, including the food served. We are committed to continuously maintaining quality standards and improving our services to satisfy our guests. Thank you for your trust in us. We look forward to welcoming you back and providing the same satisfying experience. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear Ms. Nurmaya I, Thank you for your review of your stay at Mercure Makassar Nexa Pettarani Hotel. We are glad that you found our room quite nice. However, we apologize for the inconvenience you experienced because the bathroom door did not have a lock, making you feel less private. We will immediately improve the bathroom security facilities to ensure the privacy and comfort of our guests. Thank you for your valuable feedback. We look forward to welcoming you back and providing a better experience. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear Ms. Rento F., Thank you for your review of Mercure Makassar Nexa Pettarani! We are glad to hear that you found our hotel family-friendly and our staff friendly. We strive to create a comfortable and enjoyable environment for our guests, especially families. We are delighted to hear that you were satisfied with your stay at our hotel. Thank you for your trust in Mercure Makassar Nexa Pettarani. We look forward to welcoming you back and providing an even better stay experience! Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you for your review. We understand your disappointment regarding the shower facilities in our hotel rooms. We apologize if the facilities we provide do not fully meet your expectations. We will immediately follow up on this issue and consider upgrading the shower facilities in our rooms. We appreciate your feedback and will continue to strive to improve the quality of our services and facilities. Thank you for your attention and we look forward to welcoming you back to Mercure Makassar Nexa Pettarani with better facilities. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are glad that you are satisfied with our services and facilities. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Mr. Irwin F, Thank you for your positive feedback about our friendly hotel staff, the cleanliness of the hotel, and the strategic location of the hotel. We are very pleased to hear that you are satisfied with the service provided by our staff, the cleanliness standards we maintain, and the strategic and easily accessible location of the hotel. We are committed to continuously improving the quality of our services and facilities to meet the expectations of our guests. We hope you will have a better experience in the future and be able to stay at our hotel again. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Mr. Surya D. F. S., Thank you for your review and suggestions. We are very sorry to hear that you were not satisfied with the service of one of the staff and the cleanliness of the room. We will follow up on this issue immediately and provide additional training to our staff to ensure better service. Regarding the pool towel policy, we will make sure to clarify this information to our guests. If you have any questions or concerns, please contact us directly. We look forward to welcoming you back and providing a better experience. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you for your review of your stay at Mercure Makassar Nexa Pettarani. We are very pleased to hear that our staff were friendly and provided excellent service. However, we regret to hear that the presentation of the breakfast which was served separately did not meet your expectations. We will consider your suggestions to improve the presentation of breakfast in the future. We are committed to continuously improving the quality of service and facilities to ensure guest satisfaction. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. We look forward to welcoming you back and providing a better experience. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Valued Guest, Thank you for your positive review of your stay at Mercure Makassar Nexa Pettarani. We are very happy that you are satisfied with the friendliness of the staff, the cleanliness of the room, and the speed of service that we provide. We believe that your satisfaction is the result of our team's hard work in providing a quality stay experience. We are committed to continuously improving the quality of services and facilities to ensure guest satisfaction. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani. We look forward to welcoming you back and providing the same satisfying experience. Sincerely, Wahyu Nursekha Wijayanti. General Manager

Dear Surya D. F. S., Thank you for your positive review of Mercure Makassar Nexa Pettarani. We are very happy that you enjoyed your stay, especially with our exclusive swimming pool for hotel guests only. We are committed to continuously improving the quality of our services and facilities to ensure guest satisfaction. We look forward to welcoming you back in the future. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you for your kind words about our reception team and the hotel's strategic location. We strive to provide excellent service and a convenient location for our guests. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Wahyu Nursekha Wijayanti General Manager

Dear Retno F, Thank you very much for your positive review! We are glad to hear that Hotel Mercure Makassar Nexa Pettarani was considered clean, our staff was friendly, and the food menu was delicious. We strive to provide a comfortable stay for our guests. We look forward to welcoming you back in the future! Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear valued guest, Thank you very much for your positive review of your stay at Mercure Makassar Nexa Pettarani Hotel. We are pleased to hear that our hotel is strategically located and close to the city center and shopping centers, making it ideal for long trips. We strive to provide an exceptional stay experience for our guests, and we look forward to welcoming you back in the future. Best regards, Wahyu Nursekha Wijayanti. General Manager

Dear Valued Guest, Thank you for your review of Makassar Nexa Pettarani! We are glad to hear that you felt comfortable during your stay at Mercure Makassar Nexa Pettarani. We apologize for the inconvenience with the AC temperature which was not cold enough. We will immediately check and adjust the air conditioning system to improve the quality of guest comfort. We greatly appreciate your feedback and will continue to strive to improve the quality of our services. Should you have any further needs or questions, please do not hesitate to contact us. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani as your destination for your stay. We look forward to welcoming you back to our hotel! Warm regards, Wahyu Nursekha Wijayanti. General Manager

Dear little b. Dear, Thank you for your review! We are glad to hear that the parking location is close to the lobby and the access to Pettarani, as well as the easy access to Hertasning road, made you feel comfortable and the location is strategic. We look forward to continuing to provide you with a satisfying stay experience! Warm regards, Wahyu Nursekha Wijayanti. General Manager