Overall Ratings & Reviews Holiday Inn Express BOSTON - QUINCY by IHG, an IHG Hotel

We paid $15 for parking and there were no parking spots for our car when we arrived back after an evening out. Staff was extremely helpful and had us park in a no parking zone but this was very inconvenient. Otherwise the facility was great!

Great hotel! I appreciate the service!

The rooms were new and spacious but the walls were thin along with the floors as you could hear the person above your room walking which made it difficult to sleep. The bathroom was not clean, with a musty smell from the carpet and the shower curtain was not clean with mold on it. The staff at the front desk was good, however the staff helping run the breakfast left a lot to be desired in terms of customer service. The breakfast time officially was till 9:30 but most of the things were ‘until supplies last’ and even a simple request of hot water/coffee was met with a disdainful look from one of the staff members. They really need to work on their customer service. Breakfast offerings were average, less than what you’d expect of a Holiday Inn.

Room smelled like sweat and had to run AC consistently to subdue it. Internet was out for at least 12 hours. Happy for the free breakfast.

Clean but rooms are very small. Breakfast is edible but not good.

Staff were helpful, professional and friendly. The hot Breakfast is always great. Unfortunately, no housekeeping during our 2 night stay. Had to request fresh towels from front desk and all was fine.

Enjoyed our stay here during spring break. Will definitely come back again in the future!

Front desk was very helpful

Excellent hotel and surrounding area. Would definitely stay there again on my next visit to Massachusetts.

Ok neighborhood

Clean

Great front of house staff. Feels like an upscale hotel for a Holiday Inn Express!

Everything was great. Very walkable to the T. The only negative comment is I was slightly disappointed with the breakfast

We stayed for 2 nights for college tours in Boston. The traffic is intense from that location. The hotel itself was quiet and clean. Very nice breakfast buffet with fresh fruit. The area around the hotel does not offer much.

Great place to stay. Staff amazing!

The continental breakfast is always a big seller for us.

Great place to stay

Perfect option for Boston visits with car. Easy parking, close to downtown, approx 15 min far to all attractions around Boston.Large and new decorated rooms, good breakfast.Also price was very acceptable.

The staff was wonderful and extremely helpful and accommodating! The gentleman that was working last and this afternoon, you rock!!! Sorry we didn’t get your name!

This hotel was conveniently located near the business meeting I was attending and the costs was reasonable but the main issue was the cleanliness of the bathroom. I walked in and saw the tissue box looked gross and not replaced.