Bali Hai Beachfront Resort and Spa

Explore Bali Hai Beachfront Resort and Spa
8.6
Very Good
From 713 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveller Reviews Bali Hai Beachfront Resort and Spa

Number of reviews per page
20
40
Top reviews
John
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The re
Marta
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Restaurant, reception, amenities
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location great. Everything else in a state of disrepair or renovation. Screws sticking out of cabinets and in the floor. Cigarette butts in the toilet upon arrival. Can’t make this stuff up. Very disappointing for what is labelled a “resort”. Buyer beware
Greg
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Can't really get any closer to the beach. We love staying here. The pool and grounds are very nice and the beach setup is great as well.
Mark
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very nice and rooms were very clean. I had a great time with my son and I can't wait to come back.
Ramona
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room
Cynthia
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location
Prabita
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was super clean . Staffs were nice , accessible to swimming pool and beach easily. Got house keeping everyday to clean and organize the room. We. Loved it . Free rides to go anywhere within the island .
Heidi
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Spacious suite with lovely balcony for coffee in the morning. Kitchenette that we didn’t end up using much because there are so many great places to eat within walking distance or a short bike or car rideFriendly staff, great location. Loved everything about this hotel.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was nice and beach access was great.
Pam
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location and beach. Property was nice and quick check in. Only has a few standard Island Rooms which are nice but don’t stay in Room 31 feels like a dark basement with low ceilings. The suites are very spacious
Marcene
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean room. Helpful staff.
Andrea
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was okay although I signed up for the beachfront. There was no building on the beach. It was completely gutted. It was very loud with construction and they did not tell anyone beforehand. Everyone was complainng. I did not because the people who work there are awesome and they are the middle man. It will be great when that all gets sorted out. The room, pool, bar, spa, cleaning people, front desk, and cleanliness was exceptional.
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Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved it here!! Defiantly would come back in the future
nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Loved it. Would definitely come back
Joyce
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place but shower no hot water on friday and drain was fixed but never worked right . Very expensive for what you get.
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Absolutely fantastic property. We absolutely loved our stay. Will be back for sure!
Yvonne
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My family and I originally booked an ocean front room and when we got there to check in the receptionist informed us that our room was unavailable because it was being remodeled. Receptionist said she tried to reach us but no one contacted us to tell us anything. She offered us to stay in another room or to stay at their sister property which we declined because we wanted to stay here. The room was nice but the bathroom ceiling was filled with mold as well as the baseboards and the sink was filled with green moldy mildew. The pull out sofa had bed bugs and my mom was bit all over. The pool was not heated at all and it was cold and the pool umbrellas also had mold which was so gross. When we asked the receptionist if we could get a refund for the difference of the room she said it couldn’t be done and she was so clueless and unhelpful. She offered us 3 free drink cards as an apology for the room which was ridiculous. When we were checking out the manager named Ilkin was very nice and we informed her of our horrible experience and she said she was going to refund us the difference. My mom paid $1088 for an ocean front room for a 2 night stay and we got a pool view instead. We don’t even think that we got the correct refund and they insist we were upgraded to a better room which we were NOT because we booked the best room there on the property which was unavailable. We are so disappointed in our stay and we do NOT recommend staying here.
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juan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent service
Lee
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The rooms were well decorated and clean.
Number of reviews per page
20
40