The hotel's location is very convenient, and the food and room cleanliness are excellent. I was also very pleased with the friendliness of the housekeepers. They were very kind, in contrast to the less than friendly service from the staff when I checked in. Perhaps the receptionists should learn how to greet guests from the housekeepers 😊

Check-in process really slow, waiting for couple hours

Affordable courtyard hotel, lots of lifts, complete facilities, from food court to shopping areas, everything is there, the best

very homely staff. Very comfortable hotel

Masyaallah... everything went smoothly.. Although at the time of check-in there was no booking name registered and it made me panic. However, after reconfirming with CS Traveloka and being given the code, and waiting for about 30 minutes, I was finally able to check in.

This is my third time staying at the hotel. Lovely hotel to stay near Masjidil Haram. Cozy and friendly. Two thumbs up for Makkah Hotel. Thank you

Stay for worship is highly recommended.

great hotel, great location, nice service. the only "average thing" is the food...