It was really, really dirty. The bedsheets weren't changed, and the floor was covered in dust and dirt. We have children, so we'd give the cleaning experience a 1-star rating.

The hotel is good, reasonably priced, clean, and conveniently located near the airport.

Okay. The room was fine, the staff were helpful. I'm satisfied.

The room given to the guest was not cleaned; there was hair and trash on the bed, and the toilet was clogged. Worst of all, the previous guest had cooked instant noodles in the electric kettle, and the staff didn't clean the room, causing a terrible smell. However, after complaining to the manager, we were given a different room, which wasn't too bad.

When I checked in, the hotel staff was sleeping on the sofa, and the first room I got was not yet clean. Then, I requested to change rooms, fortunately, they gave me a new room. It's okay only for transit, not for staying long.

Very good place for being like a home!!!

Great way to stay near the airport.

The rooms were clean and comfortable, the prices were reasonable, and the staff were lovely.

It was okay, except that contacting the reception desk during check-in was a bit difficult.

Located near the airport, convenient for transportation, with restaurants and cafes nearby.

The room was clean and tidy. The location was extremely convenient. I will definitely come back again.

I was quite disappointed with my experience at this hotel. The room was not thoroughly cleaned, smelled musty, and the furnishings were outdated. The bed linens were not as clean as expected, and the bathroom drained slowly. Some of the equipment in the room malfunctioned, affecting my comfort during my stay.

The bathroom drain is clogged and the water is not draining at all. There is a severe water leak in the sink area. The bathroom floor is very old, worn out, and extremely slippery, which is a safety hazard.

The rooms were clean and the staff were helpful. Everything was generally good. The only downside was that the towels were a bit old, and some were dirty.

I booked a room for my friend for the night of June 27th. Upon check-in, many lights were off. My friend wanted to change rooms and was helped from room 301 to 302. After the change, she forgot a pair of shoes and a watch in her old room. The next morning, when she asked the cleaning lady, she said she had just cleaned the room and they weren't there. Could the shoes and watch have just disappeared? I've been trying to contact the reception for two days now but haven't been able to reach them. What should I do to contact the hotel and get my belongings back?

A good experience at the hotel; if you want a location close to the airport, book here.

I was very satisfied with my stay at the Havana Airport Hotel. The check-in process was quick and smooth. The front desk staff was very friendly, professional, and always ready to assist with any guest needs. The hotel room was excellent, clean, spacious, and comfortable. The in-room amenities were fully functional, including the cool air conditioning and a working water heater. The best thing about this hotel is its proximity to Tan Son Nhat International Airport. This is perfect for travelers with early morning flights or those just arriving in Ho Chi Minh City who want to rest without a long journey. Overall, the Havana Airport Hotel offers comfort, good service, and a strategic location. I will consider staying here again on my next visit.

The room wasn't clean; there was a clump of hair from the previous guest, the towels and pillows were old and needed replacing. There were no paper towels, only two clothes hangers, and the hairdryer was unusable. The air conditioner blew directly onto the bed, making it too cold, and even on low setting it wasn't cool enough. The hotel is near many restaurants.

Good hotel, staff very friendly, very near airport and supermarket.

The staff were enthusiastic, and the rooms were clean.