Overall Ratings & Reviews Centurion Hakone Bettei

The property boasts of top notch service, clean spacious updated rooms and delicious food! It was a highlight of our Japan trip this year!

Staff was friendly and helpful. Rooms were spacious and comfortable. Onsen was clean and restful. Meals were beautifully presented and delicious!

The overall experience is excellent. Staff over there is over nice and friendly. Private open-aired hot spring is a big plus.

After a long trip across Japan, this stay was exactly what I needed. The hotel, amenities and staff were all fantastic. The bedroom was one of the most comfortable I’ve ever stayed at. The private onsen helped rejuvenate my body after days of walking and helped me feel brand new again and ready to conquer the last leg of my trip and not to mention the food at this establishment was for lack of a better word, insane. Highly recommend a detour to hakone and this property.

The service, room, food, and onsen were all 10/10. Not too busy, someone was always available when we needed them. Seriously the food alone was worth the cost to stay the night. I would definitely come back.

Over rated and over priced. Don’t go for included dinner as was not good.

Unbelievable!!! Impeccable service! Delicious sukiyaki dinner and Japanese breakfast included. Will definitely be back!!!

We loved every minute of our stay. We couldn't recommend it more.

We had the best experience, started as soon as we arrived at the hotel until we left. Food was great, had a private hot spring room everyday. Initially we were concerned about convenience of transportation. Hotel stuff sent and picked us up from nearby places and bus stops. The only less than perfect thing is the weather, raining everyday during our stay. But it gives the perfect reason and motivation to come back. Will be our first choice next time when booking hotel in Haneda.

The cuisine was amazing and the staff was both attentive and friendly. Ask for clarity on anything you are unsure of-onsen customs and room temperature, etc.

Wonderful property. The food is incredible, the staff is first class and the rooms are spacious and wonderful. I can’t to come back.

Wonderful accommodation. Meals were amazing, and were worth the value of the stay in itself. If you aren’t wanting to indulge in kaiseki they also offer the option of both Japanese and Western meals. Breakfast and dinner are both included in stay, and both were highlights of my time in Japan. You are given 24/7 access to the public Onsen, and able to book the private Onsen for 45minute blocks per day. The staff spoke great English, and were super helpful in giving recommendations for the day, and forwarding our luggage to our next stay.

Everything was great with attentive accomodating staffs, tasty food (half board), usage of the private onsen.

Food was amazing, and the hot springs are beautiful and very private.

We had the most amazing stay at this ryokan. The hotel provides dinner and breakfast. Both meals were exceptional. Probably the best breakfast I have ever eaten which included rice, soup noodles, variety of pickled veggies, grilled mackerel, cooked tofu and fruit for dessert. You also get a 45min private onsen/ open air bath scheduled for you. The hotel also provides slippers, robs and pajama's. Loved the room and atmosphere for this ryokan tucked away in the quiet mountains.

Amazing rooms, bath, and food. Very friendly and knowledgeable staff, made our stay even better!

The dinner and breakfast was amazing. Loved the private hot springs

feel the full experience of a Ryocan

Everything was nice and good.

We had an amazing time. The service was exceptional and the facilities were great. Many of the staff spoke English and those whose English was weaker went above and beyond to ensure our needs were met. Would highly recommend and happily stay there again!