Upon arrival outside the hotel there was a lady seeing to another guest, when we spoke to her she was not very pleasant and rather abrupt when we asked about parking. The gentleman who checked us in was welcoming and when I mentioned about a kettle for the room as I requested via email one was placed in room whilst we were out parking car in the reserved car park nearby which cost €20 per night. We went out for the evening, upon returning back to hotel at approximately 9:50 pm we went to the bar and asked for a drink, we were told bar was closed, but then after looking at our watches, reluctantly we were told we could have one drink. Next day I did enquire as to closing time of bar and was informed last drinks order was 9.40 pm, I don’t think I have ever stayed in a hotel where the bar closed this early. There was a fan in the room but the room was stifling, we ended up having to switch the fridge off, so no cold drinks, but it was better than the heat from it. Everywhere is carpeted even the skirting boards and bottom of wardrobes etc the corridor was stuffy as no windows. Beds are very comfortable and balcony was pleasant to sit out with a coffee and people watch. Location is excellent

Very disappointing experience. Before our stay, I emailed the property to ask if the rooms had air conditioning because we were traveling during very hot weather. I never received a response. When we arrived, we spoke with the front desk staff, and they confirmed that the property does not have air conditioning. Because of this, we could not stay there. We even had lunch at the property’s restaurant while discussing the situation, and we believed our reservation would be canceled. To our surprise, we were still charged for the reservation without our consent. We contacted Expedia to report the issue, and they informed us that the listing stated the property had air conditioning, which was completely different from what the hotel staff told us in person. Poor communication, inaccurate information, and being charged despite not staying at the property made this a very frustrating experience. I hope the listing is corrected so future guests are not misled.

Breakfast and staff on the restaurante were super nice.

Clean room, friendly staff. Delicious breakfast buffet and most excellent location. Would stay hete agsin.

very nice place to stay

Thank you

Lovely, if a little old fashioned, but then that added to the charm! Ideal for our festival visit!

Location is great for being in the center of the tourist area. It’s among restaurants, shops and right by the boat access area. They do a self check in/out so there might not be someone there. Our room was comfortable. Carpet seems a bit old but possibly they stay with it to help with noise? You are able to hear the people in adjacent rooms but it’s not bad. We only ate dinner here one night and the food and service was good. Prices very comparable or better. I’d recommend this hotel.

Room was nice but very hot no air conditioning just a small floor fan.

The hotel was central to everything and was right on the Moselle river. I highly recommend their breakfast it was spectacular! We were traveling from city to city by bikes and they had hotel storage for our bikes. They were not able to do early check in but they had luggage storage which allowed us to walk around town freely. We will definitely stay again!

We were very happy with our stay, the room was clean, the beds good, the balcony was absolutely super. Some noise at early evening but otherwise quiet. Very helpful manager and we were well looked after. Happy to recommend the place.

Rented what appeared to advertise river view with balcony Only to have it be a small window only This is very expensive too gor area So unhappy I left with no resolution and rented another room in Sehl Very disappointed all around Stay somewhere else!

The check-in was easy. The river view room was amazing! Good breakfast. Great drinks. Overall the perfect spot on the river!

Loved this town. The hotel was perfect location. The balcony is the best thing. We had wine and cheese watching the river and beautiful town.

Very friendly and attentive service upon check-in.

The location was very nice. The rooms were comfortable and clean with a nice view of the river. The staff wasn't exactly friendly but they met our needs. Certainly adequate. Our stay was short so there isn't much to this review.

Great location, nice property, friendly staff and love the cozy hour!

Loved this hotel! The restaurant was great for dinner. Cute balcony overlooking the river. Lovely place to stay.

check in was a breeze. parking available out front. receptionist was super friendly and knowledgable. awesome location near the castle and river. total fluke, but our room had a view of the castle from it, cool plus

Staff was really friendly and understanding!